Related Products
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About
ReviewPace is a reputation growth and recovery OS for local businesses. It helps owners grow authentic 5-star Google reviews, intercept unhappy customers privately before they post, and fight back against fake-review attacks.
Core features:
- Guided Review Funnel: A branded link with a 1-5 star gate. Happy customers (4-5★) get an AI-drafted review to copy-paste to Google. Unhappy customers (1-3★) route to a private Resolution Bridge.
- Resolution Bridge: Private complaint capture with SLA urgency timers and auto-follow-up after resolution.
- Incident Workspace: Fake-review attack triage with suspicious cluster analysis, dispute pack generation, and evidence PDF export for Google appeals.
- Competitor Intelligence: Track rival rankings, mine negative reviews for complaints, generate marketing angles.
- Local SEO Radar & Profile Audit: 10-pillar GBP scoring, keyword tracking, task board.
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About
Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily. Go beyond sentiment analysis with a weekly report of the most important compliments, complaints, questions, and requests sorted by volume and urgency. Each theme tracks changes over time and contains a summary, urgency score, product sub-themes, user profiles, and more. Use viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 data points to get started. Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, regions, and more — the same way a human would.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Local business owners, restaurants, service businesses, multi-location operators, marketing agencies
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Audience
Companies searching for an advanced Qualitative Data Analysis solution
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Plans:
Free Starter: $39/month Growth $89/month Free tier includes 1 location and 100 reviews.
Free Version
Supported
Free Trial
Supported
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Pricing
$600 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationReviewPace
Founded: 2024
Morocco
reviewpace.com
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Company InformationViable
Founded: 2020
United States
www.askviable.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Supported
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Integrations
Delighted
Not Supported
Front
Not Supported
GPT-4
Not Supported
Google
Supported
Intercom
Not Supported
Nekton.ai
Not Supported
Pendo
Not Supported
Salesforce
Not Supported
SurveyMonkey
Not Supported
Typeform
Not Supported
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Integrations
Delighted
Supported
Front
Supported
GPT-4
Supported
Google
Not Supported
Intercom
Supported
Nekton.ai
Supported
Pendo
Supported
Salesforce
Supported
SurveyMonkey
Supported
Typeform
Supported
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