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About

ReviewPace is a reputation growth and recovery OS for local businesses. It helps owners grow authentic 5-star Google reviews, intercept unhappy customers privately before they post, and fight back against fake-review attacks. Core features: - Guided Review Funnel: A branded link with a 1-5 star gate. Happy customers (4-5★) get an AI-drafted review to copy-paste to Google. Unhappy customers (1-3★) route to a private Resolution Bridge. - Resolution Bridge: Private complaint capture with SLA urgency timers and auto-follow-up after resolution. - Incident Workspace: Fake-review attack triage with suspicious cluster analysis, dispute pack generation, and evidence PDF export for Google appeals. - Competitor Intelligence: Track rival rankings, mine negative reviews for complaints, generate marketing angles. - Local SEO Radar & Profile Audit: 10-pillar GBP scoring, keyword tracking, task board.

About

Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily. Go beyond sentiment analysis with a weekly report of the most important compliments, complaints, questions, and requests sorted by volume and urgency. Each theme tracks changes over time and contains a summary, urgency score, product sub-themes, user profiles, and more. Use viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 data points to get started. Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, regions, and more — the same way a human would.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Local business owners, restaurants, service businesses, multi-location operators, marketing agencies

Audience

Companies searching for an advanced Qualitative Data Analysis solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Plans:

Free

Starter: $39/month
Growth $89/month

Free tier includes 1 location and 100 reviews.
Free Version Supported
Free Trial Supported

Pricing

$600 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ReviewPace
Founded: 2024
Morocco
reviewpace.com

Company Information

Viable
Founded: 2020
United States
www.askviable.com

Alternatives

Alternatives

Zyene Reviews

Zyene Reviews

Zyene, Inc.
Quala

Quala

ReliCheck
REPLYfairy

REPLYfairy

iQspeaks Limited
Semantria

Semantria

Lexalytics

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Supported

Integrations

Delighted Not Supported
Front Not Supported
GPT-4 Not Supported
Google Supported
Intercom Not Supported
Nekton.ai Not Supported
Pendo Not Supported
Salesforce Not Supported
SurveyMonkey Not Supported
Typeform Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Delighted Supported
Front Supported
GPT-4 Supported
Google Not Supported
Intercom Supported
Nekton.ai Supported
Pendo Supported
Salesforce Supported
SurveyMonkey Supported
Typeform Supported
Zapier Supported
Zendesk Supported
Claim ReviewPace and update features and information
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Claim Viable and update features and information