+
+

Related Products

  • Podium
    2,128 Ratings
  • Synap
    32 Ratings
    Visit Website
  • ChatD&B
    Visit Website
  • Evertune
    1 Rating
    Visit Website
  • ThriveSparrow
    43 Ratings
    Visit Website
  • Birdeye
    5,111 Ratings
    Visit Website
  • DriveStrike
    24 Ratings
    Visit Website
  • DialerAI
    5 Ratings
    Visit Website
  • PeerGFS
    27 Ratings
    Visit Website
  • Numa
    14 Ratings
    Visit Website

About

We automate review monitoring and analytics across major eCommerce sites. In a few clicks, using just one of many features, you can find exactly what the product does well and what needs to be improved. We’ve reached the point where our CPG clients now drive the majority of the implemented features. Our platform is built for you by your peers. Our focus is to automate customer feedback/reviews research, and analytics and provide intelligent answers to the most important questions about product performance. A collective approach to research and development. Helping you achieve your goal is our priority (chat, phone, email) Listen to & analyze data from 15+ major retail sites. Finally, a way to learn about products’ strengths and weaknesses. Know what they do well and where they struggle. Unlimited users, 1-10k+ products, constantly evolving. We'll give you a quick overview of the service and answer all of your questions.

About

Grow your business with Yelp. Add or claim your business, keep your page up to date, respond to reviews, view click and call reports or get ahead of the game with premium upgrades and simple, powerful advertising tools. Manage your page and update info like hours and phone number so people can find you. Add photos to showcase the best of your business. Turn page visitors into customers. Let them get quotes, make appointments, or ask questions right from your business page. Stay on top of feedback and respond to reviews as soon as they come in. Engage with your customers and keep them coming back. See what’s happening on your page in real time. Track clicks, calls, page visits - and learn more about your potential customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a solution to monitor and analyze reviews on major eCommerce sites

Audience

Businesses who want to have a local review listing where customers can leave them reviews, or local businesses that want to advertise

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 2.8 / 5
ease 3.8 / 5
features 3.0 / 5
design 2.5 / 5
support 2.2 / 5

Pros & Cons from Real Users

Pros

  • In theory, Yelp is a great site where people can read and write reviews about different services and companies. In practice, however, once you see how the sausage is made, it's suspect.
  • Yelp does provide some great reviews on lots of different companies that are helpful if you are trying to compare and contrast different things.
  • Yelp is an easy way to access reviews and menus for restaurants and other businesses within my area. The ability to crowd source feedback is invaluable.
  • I like looking up pictures of businesses before I go to get a sense of how clean it is. I like knowing what kind of business I'm going into before I get there.

Cons

  • They removed all of our reviews and will not give us a reason. They simply said "their algorithm does it". Suspiciously, the reviews were removed after they called us and we said we were not interested in advertising at this time.
  • Yelp isn't my first choice to go to, because it isn't the most pretty looking website. Very outdated looking, which makes it so I naturally go to other sites.
  • Yelp's revenue system is very concerning, with them hiding bad reviews for pay. That leaves a lot to be desired both as a consumer and a business.
  • I wish it did more like Apple Maps or Google Maps.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ReviewMonitoring.com
United States
reviewmonitoring.com

Company Information

Yelp
Founded: 2004
United States
yelp.com

Alternatives

Alternatives

gominga

gominga

gominga eServices
Better Business Bureau (BBB)

Better Business Bureau (BBB)

Better Business Bureau

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Integrations

Cauliflower
Eclincher
GMBapi.com
GetReviews.ai
Hatch
LenderHomePage
Localyser
MINT
Mapal Culture Suite
Poppulo
ProvenExpert.com
Review Tool
ReviewIgnite
Reviews For Revenue
Thryv
Trustist
Vista Social
ZippLead
myPresences

Integrations

Cauliflower
Eclincher
GMBapi.com
GetReviews.ai
Hatch
LenderHomePage
Localyser
MINT
Mapal Culture Suite
Poppulo
ProvenExpert.com
Review Tool
ReviewIgnite
Reviews For Revenue
Thryv
Trustist
Vista Social
ZippLead
myPresences
Claim ReviewMonitoring.com and update features and information
Claim ReviewMonitoring.com and update features and information
Claim Yelp and update features and information
Claim Yelp and update features and information