TiaTIA Reviews Pte. Ltd.
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Related Products
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About
We automate review monitoring and analytics across major eCommerce sites. In a few clicks, using just one of many features, you can find exactly what the product does well and what needs to be improved. We’ve reached the point where our CPG clients now drive the majority of the implemented features. Our platform is built for you by your peers. Our focus is to automate customer feedback/reviews research, and analytics and provide intelligent answers to the most important questions about product performance. A collective approach to research and development. Helping you achieve your goal is our priority (chat, phone, email) Listen to & analyze data from 15+ major retail sites. Finally, a way to learn about products’ strengths and weaknesses. Know what they do well and where they struggle. Unlimited users, 1-10k+ products, constantly evolving. We'll give you a quick overview of the service and answer all of your questions.
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About
Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses searching for a solution to monitor and analyze reviews on major eCommerce sites
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Audience
E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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PricingMonthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationReviewMonitoring.com
United States
reviewmonitoring.com
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Company InformationTIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com
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Categories |
Categories |
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Integrations
Lazada
Not Supported
Shopee
Not Supported
TikTok Shop
Not Supported
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