Related Products
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About
ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job.
Initiate Returns:
• Set up a self-service returns portal integrated with your current systems.
• Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations.
Process Returns:
• Set up standardized warehouse workflows to maximize recovery.
• ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product
Repair Returns:
• Set up guided workflows to identify and fix repairable products.
• ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns
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About
Customer inquiries concerning returns take up the majority of a customer-support rep’s workday. Let customers self-serve while delivering an exceptional experience. Prominently offering an easy returns process is the single most impactful action to convert more visitors to customers and increase your average order value. Our experience with Shopify Plus merchants makes us your trusted partner for Shopify returns and going global with your brand.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises and companies in need of a platform to manage the entire life-cycle of their returns
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Audience
Companies looking for a platform that helps deliver exceptional return and exchange experiences
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$19 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationReverseLogix
Founded: 2014
United States
www.reverselogix.com
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Company InformationRich Returns
www.richcommerce.co
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Alternatives |
Alternatives |
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Categories |
Categories |
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Returns Management Features
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
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Integrations
Shopify
Blue Yonder Warehouse Management System
EasyPost
FedEx Ship Manager
Intercom
Magento
Manhattan SCALE
NetSuite
Oracle Cloud Infrastructure
Pandium
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Integrations
Shopify
Blue Yonder Warehouse Management System
EasyPost
FedEx Ship Manager
Intercom
Magento
Manhattan SCALE
NetSuite
Oracle Cloud Infrastructure
Pandium
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