Tia

Tia

TIA Reviews Pte. Ltd.
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About

Review Management & Insights for Hotels & Vacation Rentals. Reva aggregates your reviews from all channels, helps drive more 5 star reviews and enables you to reply to all reviews from one place. Reva then provides dashboards, reporting and actionable insights for your reviews. Own your reviews. You may be overly dependent on the OTAs right now. Store all of your hard earned reviews. Replying to your guest reviews can be time consuming, but necessary to showcase professionalism and drive brand loyalty. Reva’s ‘Review Reply’ feature leverages AI to help you generate and publish replies from within Reva directly to OTA’s. This automation means less time manually replying to every review, and more time focusing on growth and guest experiences. Once all your reviews are centralized, none slip through the cracks. Every guest can be responded to. You can begin extracting value by addressing recurring items both positive or negative.

About

Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels and vacation rentals that need a review management platform

Audience

E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
Free Version Not Supported
Free Trial Supported

Pricing

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Reva
United States
www.joinreva.com

Company Information

TIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com

Alternatives

Alternatives

Zyene Reviews

Zyene Reviews

Zyene, Inc.
Wimi

Wimi

Happy Agents

Categories

Categories

Integrations

Lazada Not Supported
Shopee Not Supported
TikTok Shop Not Supported

Integrations

Lazada Supported
Shopee Supported
TikTok Shop Supported
Claim Reva and update features and information
Claim Reva and update features and information
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Claim Tia and update features and information