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About

With the advancing technology and the innovative means of marketing, manufacturing, and delivering goods globally, companies are expanding their business into previously unreachable markets. The advent of this explosion of commerce creates great opportunities to improve and streamline the process to support such growth in this new paradigm. Our solution is focused on improving the management of the reverse side of the Commerce and Supply Chain or Reverse Commerce Management - RCM. Built on Internet standard software, Returngoods was designed as a complete intuitive solution to help our customers address the challenges of managing the return process. From your customers down to your, suppliers, manufacturers, distributors, and outsource logistics companies, Returngoods improves the RCM interaction and communication.

About

The all-in-one shipping platform for e-commerce. We help +15,000 e-commerce businesses save time, effort and money on their most frustrating process- shipping. Connect to your favourite carriers and ship worldwide. Get flexible. Sell more by offering shipping options from the world's best carriers. Ship faster. Build a custom workflow to pick, pack, and print shipping labels at light speed. Build your brand. Delight your customers with fully branded tracking emails and pages. Take charge of returns. Manage your customer’s experiences with complete control over the returns process. We work with the big guys. Your business isn’t like anyone else’s. That’s why we’ve built integrations and relationships with the world’s leading e-commerce platforms and shipping carriers- so you can custom build the perfect combination for your store. You’re in good company. E-commerce stores of all shapes and sizes use Sendcloud to automate their shipping process to scale and go global.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a returns management solution

Audience

E-businesses looking for a shipping platform for e-commerce

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29.99 per user per month
Free Version Not Supported
Free Trial Not Supported

Pricing

€45 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Returngoods
Founded: 2004
United States
www.returngoods.com

Company Information

Sendcloud
Founded: 2012
Netherlands
www.sendcloud.com

Alternatives

Alternatives

Categories

Customer Service Supported
Returns Management Supported

Categories

Courier Supported
Logistics Supported
Returns Management Supported
Shipment Tracking Supported
Shipping Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Courier Features

Barcode Support Not Supported
Billing & Invoicing Not Supported
Compensation Management Supported
Customer Database Not Supported
Dispatch Management Not Supported
Job Assignment Management Not Supported
Label Printing Supported
Order Entry Not Supported
Routing Not Supported
Scheduling Not Supported

Logistics Features

3PL Not Supported
Barcoding / RFID Not Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Not Supported
Inventory Management Not Supported
Order Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Shipping Management Supported
Transportation Management Not Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Not Supported
Ground Shipping Not Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Supported

Integrations

Alumio Not Supported
Attlaz Not Supported
Bonx Not Supported
Latenode Not Supported
Lightspeed Retail Not Supported
Magento Not Supported
OnBuy Not Supported
ParcelWILL Not Supported
Picqer Not Supported
PrestaShop Not Supported
REVER Not Supported
ReturnGO Not Supported
Shopify Not Supported
Stackreaction Not Supported
StockAgile Not Supported
Structure Hub Not Supported
SuiteMaster Not Supported
Tracey Not Supported
Workers by Delos Not Supported
ikas Not Supported

Integrations

Alumio Supported
Attlaz Supported
Bonx Supported
Latenode Supported
Lightspeed Retail Supported
Magento Supported
OnBuy Supported
ParcelWILL Supported
Picqer Supported
PrestaShop Supported
REVER Supported
ReturnGO Supported
Shopify Supported
Stackreaction Supported
StockAgile Supported
Structure Hub Supported
SuiteMaster Supported
Tracey Supported
Workers by Delos Supported
ikas Supported
Claim Returngoods and update features and information
Claim Returngoods and update features and information
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Claim Sendcloud and update features and information