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About

Why invest in point solutions when you can invest in the only future-proof system that scales with you? Traffic, Shopper Journey, Visual Merchandising, Asset Protection, and more, in a single fully-integrated platform. Accurately measure foot traffic to your stores in real-time with the most advanced traffic system ever built. Enjoy instant access to high-resolution recorded video to easily perform your own audits at your convenience, and at no extra cost. Measure, display, and control store occupancy in real-time to instill confidence in shoppers and safely reopen your stores. Analyze historical occupancy rate trends for your locations. Check if locations are underutilized or overcrowded, and verify compliance with specified occupancy limits. Get complete visibility into how shoppers move through the various areas of your store as part of their journey. Segment shoppers by demographics, purchase activity, and much more.

About

Visitor analytics is not just for the web. We live in a world where people are constantly on the move, and physical spaces need to be able to adapt. That's where V-Count comes in. We provide a fast and accurate way to count and analyze visitors in physical locations. Our solutions are powered by our secure cloud-based Business Intelligence Platform (BIP) and the best-in-class Ultima AI sensor, with 99.9% accuracy. Our customers are diverse; from retail to airports, museums, theme parks, to transportation, and every industry with footfall traffic. We designed the dashboards with the customer in mind; customizable and user-friendly - providing easy access for businesses to view each of their location’s performance at any time. The future of people counting is here.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retailers and brands wanting to increase conversion rates and revenue through an eCommerce platform

Audience

Physical stores and businesses that want to count visitors to improve business processes

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Best solution in the market, being partners for more than 3 years It has allowed us to realize through our clients that this is a winning solution, clients trust the information they receive and the tool allows them to closely follow changes in traffic, strategies, conversion rates, etc. V-Count constantly improves its services and hardware.
  • Installation and configuration are fast and easy, and their support team is always available and willing to give you additional ideas on how to make the most out of the solution. Multi-site configuration and reporting are awesome. Also, you can save a lot of time with the auto-sender, reports are always on time and in the inbox of the right decision-making people. We like the V-Count modular business model that lets you use and pay only for the functionality you really need. Sensors are elegant and discrete. The cloud platform that collects data is quite easy to integrate with your sales and marketing systems, which let you have a deep picture of what is happening in each of your locations and group them into regions, categories, etc. We can take remote control of the sensors and quickly solve any issues.
  • We absolutely love being partners with V-Count for almost 6 years, we have the best devices and post sales service. We can be sure to count with V-Count to assure the highest counting precision of the devices and having a 7/24 working BI platform.
  • V-Count has a perfect combination between hardware and software to become a normal store into a smart store, the analytics in their sensors provides the highest reliable counting statistics and your BI Platform organize the data to the marketing manager can take better decisions in your marketing strategy.

Cons

  • Support may have a delay due to the time difference, but they work with support in our time slot now.
  • I can't find any cons. V-Count has a solution for each vertical and is very competitive among the other limited solutions.
  • As different time zones, sometimes we have encountered some communication barriers.
  • For the Latin American market, the price of the sensor is still a little high, understanding that its operation depends on the platform and that without it it could not work. There should be another pricing strategy so that the sensor is more economical and the platform compensates its cost.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RetailNext
Founded: 2007
United States
retailnext.net

Company Information

V-Count
Founded: 2012
London
v-count.com

Alternatives

Ariadne

Ariadne

Ariadne Maps

Alternatives

Huq

Huq

Huq Industries
AQUAJI

AQUAJI

Navori Labs

Categories

Categories

Foot Traffic Data Supported
People Counting Supported
Retail Analytics Supported

People Counting Features

Anonymous Counting Supported
API Supported
Benchmarking Supported
Car Counting Not Supported
Conversion Tracking Supported
Data Export Supported
Events Statistics Not Supported
Heatmaps Supported
Mood/Age/Gender Recognition Supported
Motion Detection Supported
Reporting / Analytics Supported
Retail Counting Supported
Staff Exclusion Supported
WiFi Tracking Supported
Zone / Area Monitoring Supported

People Counting Features

Anonymous Counting Supported
API Supported
Benchmarking Supported
Car Counting Not Supported
Conversion Tracking Supported
Data Export Supported
Events Statistics Supported
Heatmaps Supported
Mood/Age/Gender Recognition Supported
Motion Detection Not Supported
Reporting / Analytics Supported
Retail Counting Not Supported
Staff Exclusion Supported
WiFi Tracking Not Supported
Zone / Area Monitoring Supported

Integrations

5X Supported
Lightspeed Retail Supported
Shopify Supported

Integrations

5X Not Supported
Lightspeed Retail Not Supported
Shopify Not Supported
Claim RetailNext and update features and information
Claim RetailNext and update features and information
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Claim V-Count and update features and information