RetailEdge vs. ShopKeep Comparison


RetailEdge High Meadow Business Solutions	ShopKeep Lightspeed	+	+
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About RetailEdge is an easy to use and feature-rich point of sale (POS) and inventory management software solution for retail businesses. RetailEdge offers multi-location support, credit card processing, website integration, mobile POS, and gift card management capabilities within a suite. The solution supports secure and mobile payments like EMV and Apple Pay and integrates with multiple e-commerce platforms for efficient order processing and price updates. RetailEdge was developed in June of 1989 to provide a powerful, flexible, full-featured POS software and hardware solution at a reasonable price that is easy to install, use, and configure, but also affordable to maintain and run. We strongly believe that a good POS solution, in addition to providing great features for a low price, must be supported well. So we have developed a strong support system that provides a backbone of local resellers and quick access to US-based Tier 3 (highest) level support.		About ShopKeep’s #1-rated POS system gives small business owners all of the point of sale features they need to skyrocket revenue and productivity. Future-proof your business with Lightspeed’s one-stop commerce platform. Lightspeed powers retailers and restaurants in over 100 countries. ShopKeep has been helping business owners thrive since 2008. In 2020, we joined Lightspeed and became ShopKeep by Lightspeed. Now we have more resources and the ability to accelerate product innovation. ShopKeep POS isn’t going anywhere, and the success of your business is still our top priority.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Caters to small and mid-sized retailers with multiple locations who require a reliable point of sale and inventory management software solution.		Audience Small to medium-sized organizations in the retail, restaurant, and bar industries in the USA
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $495.00/one-time RetailEdge Version 8.2 Point of Sale Software - $495 Client Workstation - $225 Mobile Syncing Island Workstation - $450 Enhanced Support Plan (Extended Support Hours) - $45/month (optional) Monthly Updates Plan - $5 per workstation/month (optional) Multi-Location Synchronization Software - $950 RetailEdge API Server - Free with Cloud Services Free Version Supported Free Trial Supported		Pricing $49 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.7 / 5 features 4.8 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros I have been using RetailEdge (RE) for 15 years to help manage my small business. RE is a fantastic database that allows for multi-faceted reports to assist with decision making to manage and grow my business. Need tech support? They are there for you! And yes a real human will be assisting you. You guys are great! RE is always updating their system to accommodate any needs you may want or need and at a reasonable price. So glad I chose your product over other competitors. Thank you :) The soft is easy to use, it is reliable, easy to use, the back office features really amazes me and the support bus on point. Extremely simple to set up and use, customer service very understanding and super fast to response, very well priced, loaded with amazing features, one time payment. Isaac guided me through my mistakes, and he advised me in a professional way until he fixed them. Thank you Isaac. The support and sales teams are responsive. They go above and beyond and the product is constantly evolving based on users' input. There are is not a huge investment and all your data can be exported to Excel. This was a huge influence as I was unsure when starting my business what type of system I would actually need. If I changed my mind I could transfer data. After 10 years I have not changed my mind. Very low monthly fees and great customer service. Easy to learn. Easy to customize to my unique store. Multiple locations all can seen from any location. Support team Is GREAT and fast to return call and questions. Many options available, easy to use, lots of reports to create different type of reports for different task. I love how customizable RE is, their customer support is top notch, and their pricing is unmatched. Plus, it's super easy to use, and has proven reliable for the 5 years I've had it, so far! With 0 experience in using POS software this program was super easy to install, setup, and use! Customer Service is excellent, they answer any questions you have!		Pros & Cons from Real Users Pros I love ShopKeep they are an amazingly easy POS system with many benefits including, inventory tracking, easy to print UPC's, purchases, returns all at a really great month to month price. Cons If I have to dislike something about ShopKeep it may be that after the 2 hour tutorial for setting ShopKeep up your kind of left hanging by customer service.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information High Meadow Business Solutions Founded: 1989 United States retailedge.com		Company Information Lightspeed Founded: 2008 United States www.shopkeep.com
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Categories Apparel Management Supported Consignment Supported Convenience Store Supported Customer Loyalty Supported Garden Center Supported Inventory Control Supported Inventory Management Supported Payment Processing Supported Point of Sale Supported Retail Management Supported Retail POS Systems Supported Winery Supported		Categories Bakery Supported Bar POS Supported Convenience Store Supported Florist Supported Garden Center Supported Jewelry Store Management Supported Point of Sale Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant POS Supported Retail Management Supported Retail POS Systems Supported
Convenience Store Features Deli / Restaurant Management Not Supported Employee Management Not Supported Fuel Management Not Supported Fuel POS Not Supported Grocery POS Supported Inventory Management Supported Lottery Management Supported Loyalty Program Supported Multi-Store Supported Price Book Supported Retail Management Supported Single Store Supported Garden Center Features Billing & Invoicing Supported Customer Management Supported Inventory Management Supported Purchase Order Management Supported Returns Management Supported Point of Sale Features Barcode Scanning Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Not Supported Retail POS Supported Returns Management Supported Retail Management Features Commission Management Supported CRM Not Supported eCommerce Supported Email Marketing Not Supported Employee Management Not Supported Loyalty Program Supported Mail Order Not Supported Merchandise Management Supported Multi-Location Supported Order Management Supported Purchase Order Management Supported Reporting/Analytics Supported Returns Management Supported Retail POS Systems Features Barcode Scanning Supported Commission Management Supported Discount Management Supported eCommerce Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Support Supported Pricing Management Supported Returns Tracking Supported Sales Tracking Supported Touch Screen Supported Show More Features Apparel Management Features Billing & Invoicing Supported Catalog Management Not Supported Inventory Management Supported Materials Management Not Supported Order Management Supported Product Management Supported Production Management Not Supported Purchasing Supported Returns Management Supported Shipping Management Not Supported Supplier Management Not Supported Supply Chain Management Not Supported Time and Action (TNA) Calendar Not Supported Warehouse Management Supported Consignment Features Consignor Management Supported Customer Database Supported Employee Management Supported Inventory Management Supported Loyalty Program Supported Point of Sale (POS) Supported Pricing Optimization Supported Customer Loyalty Features Corporate Memberships Supported CRM Not Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Supported Loyalty Card System Supported Member Portal Not Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported Inventory Control Features Allocation Supported Barcoding Supported Cost Tracking Supported Forecasting Not Supported Item Management Supported Order Management Supported Procurement Management Not Supported Reorder Management Supported Serial Number Tracking Supported SKU / UPC Codes Supported Supplier Management Supported Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Supported Forecasting Not Supported Inventory Optimization Supported Kitting Supported Manufacturing Inventory Management Not Supported Mobile Access Supported Multi-Channel Management Supported Product Identification Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Not Supported Warehouse Management Supported Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Supported Gift Card Management Supported Mobile Payments Supported Online Payments Not Supported POS Transactions Supported Receipt Printing Supported Recurring Billing Supported Signature Capture Supported Winery Features Barrel Management Not Supported Billing & Invoicing Supported Cellar Management Not Supported Inventory Management Supported Order Management Supported Point of Sale (POS) Supported Production Tracking Not Supported Vineyard Management Not Supported Wine Club Management Supported		Convenience Store Features Deli / Restaurant Management Supported Employee Management Supported Fuel Management Not Supported Fuel POS Not Supported Grocery POS Not Supported Inventory Management Supported Lottery Management Not Supported Loyalty Program Supported Multi-Store Not Supported Price Book Not Supported Retail Management Supported Single Store Not Supported Garden Center Features Billing & Invoicing Not Supported Customer Management Supported Inventory Management Supported Purchase Order Management Not Supported Returns Management Supported Point of Sale Features Barcode Scanning Supported Commission Management Not Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Not Supported Multi-Location Supported Restaurant POS Supported Retail POS Supported Returns Management Supported Retail Management Features Commission Management Supported CRM Supported eCommerce Supported Email Marketing Supported Employee Management Supported Loyalty Program Supported Mail Order Supported Merchandise Management Supported Multi-Location Not Supported Order Management Supported Purchase Order Management Supported Reporting/Analytics Supported Returns Management Supported Show More Features Bakery Features Accounting Management Supported Customer Management Supported Inventory Management Supported Labor Cost Calculator Not Supported Nutrition & Ingredient Labels Not Supported Nutrition Analysis Not Supported Production Management Not Supported Recipe / Formula Costing Not Supported Recipe / Formula Management Not Supported Sales History Supported Sales Management Supported Bar POS Features Cash Drawer Management Supported Employee Management Supported Gift Card Management Supported Inventory Control Supported Loyalty Program Supported Separate Checks Supported Split Checks Supported Tips Management Supported Florist Features Automated Card Printing Not Supported Customer Account Profiles Supported Delivery Tracking Not Supported Order Management Not Supported Production Tracking Not Supported Stem Counting Not Supported Jewelry Store Management Features Appraisal Management Not Supported Commission Management Not Supported Consignments Not Supported Customer Purchase History Supported Jewelry Design Not Supported Marketing Management Not Supported Multi-Store Management Not Supported Pricing Management Supported Repair Tracking Not Supported Supplier Management Not Supported Wholesaler Management Not Supported Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Not Supported Inventory Management Supported Kitchen Management Not Supported Menu Management Not Supported Payroll Management Not Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Not Supported Sales Tracking Supported Table Management Supported Wait List Management Not Supported Waitstaff Management Not Supported Restaurant POS Features Delivery Management Not Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Not Supported Order Management Not Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported
Integrations QuickBooks Online Supported AllayPay Not Supported Bookkeep Not Supported CDGcommerce Not Supported CardConnect Supported Freedom Merchants Not Supported Mailchimp Not Supported MarginEdge Not Supported QuickBooks Desktop Premier Supported QuickBooks Desktop Pro Supported QuickBooks Online Advanced Not Supported ReturnPro Not Supported ShipStation Supported Shopify Supported Stax Not Supported TSYS Supported Womply Not Supported Worldpay Supported eCard Systems Not Supported Show More Integrations View All 8 Integrations		Integrations QuickBooks Online Supported AllayPay Supported Bookkeep Supported CDGcommerce Supported CardConnect Not Supported Freedom Merchants Supported Mailchimp Supported MarginEdge Supported QuickBooks Desktop Premier Not Supported QuickBooks Desktop Pro Not Supported QuickBooks Online Advanced Supported ReturnPro Supported ShipStation Not Supported Shopify Not Supported Stax Supported TSYS Not Supported Womply Supported Worldpay Not Supported eCard Systems Supported Show More Integrations View All 12 Integrations
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