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About

Resparo is AI review-reply software that answers every Google review your business gets, automatically and in your own voice. Most local business owners fall behind on their reviews because replying to each one by hand takes hours they do not have, so the reviews pile up and the profile goes quiet. Resparo fixes that quietly in the background. It watches your Google Business Profile around the clock. The moment a new review lands, Resparo drafts a reply that sounds like you, not like a template, and posts it for you. The reviews that actually need a human, the negative and sensitive ones, are held for your one-tap approval first, so the everyday runs on its own while you stay in control of anything that matters. Nothing risky ever goes public without you. Resparo is built for local business owners (restaurants, salons, clinics, auto shops, trades) who want their Google reviews handled without hiring an agency or babysitting another dashboard.

About

SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance. SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Local or Small Businesses

Audience

For businesses lookinh to source feedback and surface reviews across various channels

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$29/month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Sitejabber is an online portal to find authentic reviews online business and services offered by different brand. I have been using Sitejabber to find different customer reviews and authenticity of the brand. It provide frequent scam alerts going on related to different brands so that you can save yourself from falling prey.
  • Sitejabber is intuitive and powerful to gain and showcase user experiences. It indirectly helps businesses to generate more leads. It can also extract feedback from social media platforms.

Cons

  • It is a great portal with a very good inventory of reviews across the services and businesses.
  • It worked great for me. Nothing to share about cons.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Resparo
Founded: 2026
United States
resparo.io

Company Information

SmartCustomer
Founded: 2006
United States
www.smartcustomer.com

Alternatives

Alternatives

Wimi

Wimi

Happy Agents

Categories

Categories

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

BigCommerce Not Supported
Buy Real Media Not Supported
Cloutly Not Supported
Facebook Not Supported
Google Business Profile Supported
Instagram Not Supported
Magento Not Supported
ProvenExpert.com Not Supported
QuickBooks Online Not Supported
Reviewsub Not Supported
Shopify Not Supported
X (Twitter) Not Supported

Integrations

BigCommerce Supported
Buy Real Media Supported
Cloutly Supported
Facebook Supported
Google Business Profile Not Supported
Instagram Supported
Magento Supported
ProvenExpert.com Supported
QuickBooks Online Supported
Reviewsub Supported
Shopify Supported
X (Twitter) Supported
Claim Resparo and update features and information
Claim Resparo and update features and information
Claim SmartCustomer and update features and information
Claim SmartCustomer and update features and information