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ISL Light Remote Desktop
ISL Light is an easy-to-use remote desktop software for security-conscious users. It comes at a great price-performance. ISL Light is a powerful tool that helps IT staff and support technicians solve problems remotely, either through unattended access, remote support or even though screen-sharing on mobile devices. It works cross-platform and offers 256-bit encrypted sessions with all standard remote access features plus some important extras: single-sign-on (SSO), session recording, live chat, videocall, multi-monitor support, file transfer, reporting and many more. Users can choose between cloud or on-premise service. ISL Online license does not limit the number of users, workstations and clients you support. It's a reliable and highly secure software used in all industry sectors including banks, hospitals, governmental institutions and insurances.
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IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
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Submittable
Submittable powers you with tools to launch, manage, measure, and grow your social impact programs, locally and globally. From employee giving, volunteering, and corporate social responsibility programs to grants, awards and scholarships, we partner with you so you can start making a difference, fast.
The start-to-finish platform makes your workflow smarter and more efficient, leading to better decisions and bigger impact. Easily report on success, and learn for the future—Submittable is flexible and powerful enough to grow alongside your programs.
Submittable has the tools you need for your social impact programs, from community investment to employee engagement.
Submittable has powered over 145,000 social impact programs, receiving nearly 25 million applications. Teams save an average of 3.4 hours per week per admin and 2.6 hours per week per reviewer, and over half of Submittable customers launch in 14 days or less—no wonder 95% of customers report they are happy.
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Performly Talent
Performly helps you streamline, manage and automate all of your HR processes and workflows through Performly. Reviews from anyone and anytime for a better high performance culture and fully calibrated. Shift the emphasis of performance management from a once or twice yearly event to an ongoing conversations and Feedback. Have One-on-One Check-In Meetings with ready Templates attached to discuss objectives progress and feedback. Enable all the organization to recognize each other, even for the small victories. Have your daily to do checklist in performly and link each task to your current objectives.
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QueryPal
Transform Your Support Team with Effortless Automation
Tired of repetitive tasks slowing down your support team? QueryPal empowers support representatives and teams to deliver exceptional service by automating ticket responses, freeing up time for more complex issues that require a human touch.
With advanced AI-driven workflows, you can reduce response times, increase efficiency, and ensure consistent, accurate support every time. Whether it's handling common inquiries or managing bulk requests, your team stays focused on what matters most—delighting your customers.
Faster Resolutions: Automate responses to common questions and tickets, accelerating your team’s ability to resolve issues.
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Increased Productivity: Free your team from routine tasks, giving them more time to focus on complex or high-priority cases.
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ScreenMeet
The leading enterprise cloud-native remote support platform, embedded in ServiceNow, Salesforce, Tanium, and more.
Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. With a sleek UX and multi-channel support, agents launch in a single click with no downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global cloud infrastructure.
Authentication within platforms like Salesforce and ServiceNow ensures credentials adhere to your strict internal password policies, and it’s configurable to let you store data in your cloud in designated geographies.
Enterprise-grade security
-Built on Amazon Web Services (AWS), the leading cloud solution
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-Authentication with Salesforce & ServiceNow for added security
-Store data in your preferred cloud
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Telepresence
Telepresence streamlines your local development process, enabling immediate feedback. You can launch your local environment on your laptop, equipped with your preferred tools, while Telepresence seamlessly connects them to the microservices and test databases they rely on. It simplifies and expedites collaborative development, debugging, and testing within Kubernetes environments by establishing a seamless connection between your local machine and shared remote Kubernetes clusters.
Why Telepresence:
Faster feedback loops: Spend less time building, containerizing, and deploying code. Get immediate feedback on code changes by running your service in the cloud from your local machine.
Shift testing left: Create a remote-to-local debugging experience. Catch bugs pre-production without the configuration headache of remote debugging.
Deliver better, faster user experience: Get new features and applications into the hands of users faster and more frequently.
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FocalReview
FocalReview®, SpiraLinks’ flagship tool, helps you manage and administer your compensation planning and performance processes more efficiently. With FocalReview®, you can manage your salary, bonus, and stock plans on different timetables for different employee populations, in multiple currencies and languages. Your HR teams can budget, recommend, analyze, and approve changes in all forms and phases of compensation, even if multiple management organizations are responsible for input and review, securely in the cloud. Tie your compensation practices directly to your business strategy and align workforce rewards with employee performance. Balance merit, adjustments, lump sums, promotions, bonuses, and stocks with FocalReview®’s role-based, highly configurable Compensation Management module. Compensate in multiple languages, currencies, and pay periods, from hourly to annually and everywhere in between.
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IBM Blueworks Live
IBM Blueworks Live is a cloud-based business process modeling tool that helps you discover, map and document your processes. It is easy to use, allowing you to learn and perform business process modeling in minutes.
With Blueworks Live you can:
Simplify business process modeling
Quickly build business processes in a straightforward, cloud-based interface designed for both IT and business users.
Improve process efficiency and accuracy
A central process repository eliminates version control and consistency issues by providing users real-time access to process workflows.
Enhance cross-team collaboration
A shared team workspace engages all business process owners, encouraging cross-team participation and continuous process improvement.
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Aaniie
Smart, Intuitive, and Affordable – A Complete Platform for Home Care Providers. See why more providers are choosing Aaniie (formerly Smartcare) for managing home care services. With an astounding customer service team achieving a 98.2% customer satisfaction rating, our focus is ensuring our users can spend their time providing high-quality care rather than taking time to learn how to use a software. Ditch the headaches and technical difficulties and find out why Aaniie is the trusted standard in the home care industry. Achieve higher engagement of your caregivers and staff. Designed for those on the go, Aaniie's Smartcare Software mobile app gives caregivers access to all the tools to perform better care, be better engaged, and be more satisfied with their jobs. Our mobile app gives them the information they need when they need it. Review schedules, clock in/out with GPS verification, review care plans, message, and document all from the mobile app with EVV-compliance and offline mode.
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