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About

ReputeMap is Google review management software for local businesses and the agencies that serve them, covering the entire Google review loop. Review generation: request reviews by email, QR code, or shareable link. Every customer is asked and every message carries one-click opt-out, so collection stays FTC-compliant with no review gating. Monitoring and response: every location's reviews land in one inbox, filterable by rating, sentiment, and reply status. AI drafts a reply in your brand voice; you approve it and publish to Google in one click. Reviews of 1-3 stars trigger instant alerts by email, Telegram, or WhatsApp. Multi-location teams and agencies get dashboards for ratings, review velocity, reply coverage and response time, plus white-label PDF reports. A REST API and hosted MCP server let scripts and AI assistants read reviews and draft replies. Flat pricing, locations included: $29/mo (5), $39/mo (15), $49/mo (30 + white-label). 14-day free trial, no demo call.

About

TrustRadius is a review site for business technology. Optimized for content quality and data integrity, we help buyers make better product decisions based on unbiased and insightful reviews. We also help vendors harness and scale the authentic voice of their customers. Every reviewer is verified by multi-step processes to ensure only genuine product reviews surface. We don’t sell leads or paid placements. Vendors can’t skew results, period. Each review is vetted for quality, depth, and detail by our Research Team before publishing. Our reviews average more than 400 words.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Local business owners and multi-location operators (dentists, home services, restaurants, salons, auto, med spas) and the local-SEO agencies that manage Google Business Profiles for them.

Audience

Individuals and businesses that want to evaluate technology products like software and services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$29/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.5 / 5
ease 4.2 / 5
features 3.5 / 5
design 4.0 / 5
support 3.3 / 5

Pros & Cons from Real Users

Pros

  • TrustRadius is a good source to find out best suitable business software and tools and buyers get a clear and detailed insights about the products through real users experience based reviews, which make the tech buying decision easy.
  • Detailed review process with lots of queries Good clean website interface Lots of genuine reviews via Linked In profiles Good customer service with regular mail notifications
  • Decent User Interface. Large catalog of software reviews. Reviews are elaborated & moderated. Verified users via LinkedIn. B2B insights for buyers.
  • Not much to like. I guess the color scheme of the website is nice.

Cons

  • Listings are limited and review sources data is not so big as other similar services as SourceForge and others have.
  • Very less review invites Too strict moderation, asks a lot of details
  • Customer service can be more responsive. Many reviews are unoriginal & often irrelevant.
  • They miscategorized our product and allowed it to collect reviews and ratings in the wrong category. Then once we notified them that our product was miscategorized, weeks passed and they still did not move our product into the correct category as of the time of this review, even though they said they would look into it. Their vendor dashboard isn't very intuitive either. Hard to tell if your changes have saved or not.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ReputeMap
Founded: 2026
reputemap.com

Company Information

TrustRadius
Founded: 2012
United States
trustradius.com

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Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Integrations

Axis LMS
Clay
Digesto
Google Business Profile
Influitive
Prodsight
Retamo
Reviewshake
Salesforce
Telegram
WhatsApp
Wufoo
Xoxoday
Zapier

Integrations

Axis LMS
Clay
Digesto
Google Business Profile
Influitive
Prodsight
Retamo
Reviewshake
Salesforce
Telegram
WhatsApp
Wufoo
Xoxoday
Zapier
Claim ReputeMap and update features and information
Claim ReputeMap and update features and information
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Claim TrustRadius and update features and information