ReputationDefender

ReputationDefender

Gen Digital
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About

You and your business deserve to be represented fairly and accurately online. No matter what threats you face online, ReputationDefender can help. We have solutions to protect your privacy, correct misleading search results, and more. Control what shows up when people search for you or your business in Google. Prevent third-party companies from selling your sensitive personal information online. Recruit loyal customers to sing your company’s praises through online reviews. Boost your online reputation among customers looking for businesses in their local area. If you interact with your customers face to face, your business’s online reputation is increasingly tied to location-specific consumer feedback. Businesses with more positive reviews rank higher in online search results and mobile map searches. “Visited by Friends” and other social media business recommendations are exploding in popularity.

About

ReputationStacker consistently ranks as the #1 reputation management software for good reason: It helps businesses automatically generate more customer reviews, improve online ratings, rank higher in local search, and win more customers... automatically. This fully hands-off reputation management and review generation system automates review requests, monitors online reviews across major platforms, and protects your brand’s online reputation, allowing you to focus on running your business while the system works in the background. ReputationStacker’s reporting and analytics suite turns customer feedback from online reviews and NPS surveys into quantified, actionable insights you can use to improve operations & customer experience, and drive more positive reviews. Built to scale, ReputationStacker is ideal for SMBs and multi-location businesses looking to centralize reputation management, boost review volume, improve customer experience, and dominate local search results.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Individuals or companies that want to improve their online reputation and reviews

Audience

ReputationStacker is for businesses of all sizes - from single-location SMBs to franchises with thousands of locations - that want to manage their online reputation, get more reviews, and rank higher in local search.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$63 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • One of the things we love about ReputationStacker is how easy it is to roll out to new locations. As soon as a store opens, we're already collecting reviews. That early momentum helps our locations build trust faster and gives us an edge over competitors that are still trying to build their online reputation (or aren't doing anything at all).
  • What I like most about ReputationStacker is how easy it is to use. We just connected it to our CRM on day 1 and it gets us reviews automatically for all of our locations.
  • ReputationStacker is makes reputation management easy across all of our tutoring locations. It automates review requests and keeps everything organized. We get a lot of reviews using ReputationStacker and the dashboard makes it easy to track performance.
  • Reputation stacker was really easy to set up and connect to our CRM. Now whenever we close a case it automatically follows up with the client and asks for a Google review.

Cons

  • There is no part of it that I don't like because it is well designed and always works.
  • There's nothing bad about it so there's nothing that I don't like about it.
  • I like pretty much all of it. It works perfectly for managing our reputation.
  • It took a minute to figure out that it can't push the first party customer feedback directly to Google, but once I figured out how it asks our clients for a Google review directly then it all made sense.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Gen Digital
United States
www.reputationdefender.com

Company Information

ReputationStacker
Founded: 2016
United States
reputationstacker.com

Alternatives

Alternatives

Local Siren

Local Siren

Local Siren (Local Siren - Digital Marketing Agency)
DeleteMe

DeleteMe

Abine
ReputationDefender

ReputationDefender

Gen Digital

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Local Marketing Features

Advertising Management Not Supported
CRM Not Supported
Email Marketing Not Supported
Feedback Management Supported
Live Chat Not Supported
NAP Management (Name/Address/Phone) Not Supported
Online Listings Management Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Not Supported
Social Media Management Supported
Store Locator Not Supported
Website Management Not Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Not Supported
Customer Engagement Not Supported
Multi-Account Management Supported
Multi-User Collaboration Not Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Social Media Monitoring Features

Audience Segmentation Not Supported
Competitive Analysis Not Supported
Configurable Alerts Supported
Customer Engagement Not Supported
Dashboard Supported
Impact Scoring Not Supported
Influencer Tracking Not Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

Facebook Supported
Google Business Profile Supported
Instagram Supported
LinkedIn Supported
X (Twitter) Supported
Zapier Not Supported

Integrations

Facebook Supported
Google Business Profile Supported
Instagram Not Supported
LinkedIn Not Supported
X (Twitter) Not Supported
Zapier Supported
Claim ReputationDefender and update features and information
Claim ReputationDefender and update features and information
Claim ReputationStacker and update features and information
Claim ReputationStacker and update features and information