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About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

About

StoreAutomator is a flexible commerce management platform for medium to large brands and retailers. We also offer custom solutions to manufacturers and distributors. Our Channel Management solution allows you to streamline, automate and manage your products, listings, pricing, inventory across all the channels you need to grow your business. Manage Shopify, Amazon, Walmart, eBay, Etsy and more in one platform designed around your needs. Our Marketplace solution lets you build a marketplace with your 3rd party sellers to grow your business and dominate your niche! Our customers spend 50% less time on needless admin and can focus on growing sales in new and existing channels - by up to 40%, all by using our powerful PIM, automation and tools. With simple, transparent, month-to-month pricing and zero commission combined with best in class support and customer satisfaction, StoreAutomator is the ideal solution for businesses looking to streamline and grow their online presence.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Audience

Brands, manufacturers, distributors and retailers who need to manage D2C, B2C and B2B multi channel commerce.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$33 per month
Free Version
Free Trial

Pricing

$1500 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Company Information

StoreAutomator
Founded: 2011
United States
www.storeautomator.com

Alternatives

Alternatives

PayTraQer

PayTraQer

SaasAnt Inc

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management Features

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Marketplace Features

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal

Multi-Channel eCommerce Features

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Integrations

Amazon
BigCommerce
Shopify
Cdiscount
Easyship
Etsy
Facebook
Gmail
Google Ads
Linnworks
Mirakl
ShipStation
ShippingEasy
UPS Ready
Walmart
WooCommerce
eBay

Integrations

Amazon
BigCommerce
Shopify
Cdiscount
Easyship
Etsy
Facebook
Gmail
Google Ads
Linnworks
Mirakl
ShipStation
ShippingEasy
UPS Ready
Walmart
WooCommerce
eBay
Claim Replyco and update features and information
Claim Replyco and update features and information
Claim StoreAutomator and update features and information
Claim StoreAutomator and update features and information