+
+

Related Products

  • Proton Mail
    108,625 Ratings
    Visit Website
  • BrandMail
    284 Ratings
    Visit Website
  • WiseStamp
    596 Ratings
    Visit Website
  • Jasper PIM
    29 Ratings
    Visit Website
  • Exclaimer
    2,254 Ratings
    Visit Website
  • SpamTitan
    813 Ratings
    Visit Website
  • ManageEngine ADManager Plus
    531 Ratings
    Visit Website
  • Shift
    1,312 Ratings
    Visit Website
  • OneTimePIM
    68 Ratings
    Visit Website
  • MRPeasy
    204 Ratings
    Visit Website

About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

About

Email connected the world, but it lost its magic along the way. We believe it deserves better, and we're on a mission to bring email up to speed (literally) with modern messaging apps. Email should prioritize people, not advertising. Getting through your inbox shouldn't require busywork, and sending an email should be as fast as typing a text message. That's why we're building Shortwave: to recapture the magic of email with a beautifully designed product that works for everyone. Create channels to keep your team on-topic and make past conversations searchable. Instant delivery, typing indicators, and emoji reactions make conversations with other Shortwave users come to life. Use @-mentions to push notify the right people when you need them to join in. Shortwave connects to your existing Gmail account. Sign in today to get your inbox organized in minutes. You'll have the option to invite your teammates later.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Audience

Anyone searching for an Email Management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$33 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Company Information

Shortwave
United States
www.shortwave.com

Alternatives

Alternatives

SEDNA

SEDNA

SEDNA Systems
Hexamail Flow

Hexamail Flow

Hexamail
Spark Mail

Spark Mail

Readdle

Categories

Categories

Email Management Features

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Gmail
Amazon
BigCommerce
Cdiscount
Linnworks
Shopify
WooCommerce
eBay

Integrations

Gmail
Amazon
BigCommerce
Cdiscount
Linnworks
Shopify
WooCommerce
eBay
Claim Replyco and update features and information
Claim Replyco and update features and information
Claim Shortwave and update features and information
Claim Shortwave and update features and information