Related Products
|
||||||
About
Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.
|
About
Email connected the world, but it lost its magic along the way. We believe it deserves better, and we're on a mission to bring email up to speed (literally) with modern messaging apps. Email should prioritize people, not advertising. Getting through your inbox shouldn't require busywork, and sending an email should be as fast as typing a text message. That's why we're building Shortwave: to recapture the magic of email with a beautifully designed product that works for everyone. Create channels to keep your team on-topic and make past conversations searchable. Instant delivery, typing indicators, and emoji reactions make conversations with other Shortwave users come to life. Use @-mentions to push notify the right people when you need them to join in. Shortwave connects to your existing Gmail account. Sign in today to get your inbox organized in minutes. You'll have the option to invite your teammates later.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces
|
Audience
Anyone searching for an Email Management solution
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$33 per month
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationReplyco
Founded: 2019
United Kingdom
replyco.com
|
Company InformationShortwave
United States
www.shortwave.com
|
|||||
Alternatives |
Alternatives |
|||||
|
||||||
|
||||||
|
||||||
Categories |
Categories |
|||||
Email Management Features
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
|
||||||
Integrations
Gmail
Amazon
BigCommerce
Cdiscount
Linnworks
Shopify
WooCommerce
eBay
|
Integrations
Gmail
Amazon
BigCommerce
Cdiscount
Linnworks
Shopify
WooCommerce
eBay
|
|||||
|
|