Tia

Tia

TIA Reviews Pte. Ltd.
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About

ReplyOnTheFly is an AI-powered Google review response tool for small business owners. It monitors your Google Business Profile 24/7 and, when a new review arrives, emails you a personalized AI-written response in your brand voice — ready to approve and post in one tap. Unlike dashboard-based reputation tools, ReplyOnTheFly works entirely from email. No logins, no apps, no extra accounts for staff. Key features: • Email-first workflow — approve from any inbox • AI replies trained on your brand voice and tone • 24/7 real-time Google review monitoring • One-tap approve, or quick edit before posting • Auto-post mode for hands-free replies (Pro) • Multi-location support (Pro) • Free forever plan with unlimited AI drafts and 5 direct posts/month • Pro plan starts at $9.99/month Used by restaurants, salons, dentists, contractors, retail, and hospitality businesses managing their Google Business Profile.

About

Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small business owners, local business operators, multi-location chains, and marketing agencies that manage Google Business Profiles. Used by restaurant owners, dentists, salon and spa owners, contractors, real estate agents, retailers, fitness studios, hospitality operators, and franchise managers who need to respond to Google reviews quickly.

Audience

E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$9.99/month
Free Version Supported
Free Trial Not Supported

Pricing

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ReplyOnTheFly
Founded: 2025
United States
www.replyonthefly.com

Company Information

TIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com

Alternatives

Alternatives

Zyene Reviews

Zyene Reviews

Zyene, Inc.
RevioReputation

RevioReputation

Revio Reputation
RightResponse AI

RightResponse AI

RightResponse AI, Inc.

Categories

Categories

Integrations

Google Business Profile Supported
Lazada Not Supported
Shopee Not Supported
TikTok Shop Not Supported

Integrations

Google Business Profile Not Supported
Lazada Supported
Shopee Supported
TikTok Shop Supported
Claim ReplyOnTheFly and update features and information
Claim ReplyOnTheFly and update features and information
Claim Tia and update features and information
Claim Tia and update features and information