TechPro

TechPro

OmniByte
+
+

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About

When your employees spend less time trying to find tickets and calling customer they have more time to do the actual work. That increases your workflow and the number of lawnmowers or screens you can repair. Imagine being able to do more repairs with less employees! Services & parts for your store are laid like a modern point of sale system. Service techs just tap (or click) on the services & parts to add them to the order. Pre-configured out of the box! You will not have to enter in make and models. We have all that work done for you. Automated emails mean fewer phone calls and faster communication! When the order is complete the customer is notified automatically by email. One of our customers called and said that they just lost their best tech. The tech moved to the automotive industry where they pay based on performance so he could earn more money. STIHL advocates tracking technician efficiency and compensating them based on how well they are performing.

About

TechPro. The mobile work order application for Key2Act. Built with Techs. TechPro was created from ongoing feedback by actual technicians. From riding with technicians on service calls, to diving into their experiences with their current technology options, we’ve created a tool that technicians love to use. Built for Techs. TechPro provides a mobile application that technicians want to use. Featuring work order management, equipment, history, quotes, signature capture and more. TechPro is continually enhanced based on feedback and suggestions from technicians. Built to Integrate. Why replace your Field Service Management (FSM) solution if you just need a better mobile application that works for your team? TechPro is designed to integrate into your Field Service Management and Enterprise Resource Planning (ERP) solutions. Challenges that Field Service Companies Face and How TechPro can help. Configurable drag and drop work spaces simplify your tech's work and efficiency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Auto Repair solution for businesses

Audience

Technicians that want a mobile workforce application

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49.88 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$30 per user, per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Nothing. There is nothing good about this program. It doesn't seem to be very well thought out and has a wonky design.
  • Nothing, from the attitudes of upper management, to all the down time. There is nothing good to say. Well one thing.... their sales people know how to sell a product. It may include lies, half truths and unkept promises but they hook you.

Cons

  • Horrible CRM function. Very difficult to learn to use effectively. Crashed a lot. High cost to customize.
  • Always down, bait and switch on pricing, owner will insult you to your face when you ask about price more then doubling. You are denied any access to even add a period to a template PDF then get charged A LOT as they say "it takes hours to make a change to a PDF template and by the way here is your 3 hour bill at over $100 an hour to add that period" They always blame other companies when the SW is not working EX its the mail client we use they did an update or did you CTRL-F.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

RepairStorm
Founded: 2008
United States
www.repairstorm.com

Company Information

OmniByte
Founded: 2015
United States
omnibyte.com

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Categories

Auto Repair Supported

Categories

Work Order Supported

Auto Repair Features

Billing & Invoicing Not Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Not Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Not Supported
Task Management Not Supported

Integrations

No info available.

Integrations

No info available.
Claim RepairStorm and update features and information
Claim RepairStorm and update features and information
Claim TechPro and update features and information
Claim TechPro and update features and information