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About

Rentec is a robust cloud-based Property Management system designed to give private owners or realty managing organizations and tenants an all-in-one platform that takes care of Billing & Invoicing, Credit Checks, Late Fee Calculation, and Rent Tracking. Using the Tenant portal, users can send messages, request receipts, pay rent, and submit maintenance requests. While the Owner portal provides an in-depth look of Expense, Insurance, and Vacancy Tracking, as well as management for Leases, Tax, Tenant Database, and Website updates.

About

TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

A definite all-in-one solution for property managers maintaining up to 5000 properties, or private landlords, and self-managed HOAs.

Audience

HOAs, Condo Associations, Property Managers, Community Managers, Master Planned Communities

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$35.00/month
Tiered pricing starting at just $35/mth for 10 units or less.
Free Version
Free Trial

Pricing

$0
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.2 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Rentec Direct's accounting dashboard was pretty neat. Even though there were some glitches, & hiccups but nothing that their support can't handle. Really neat.
  • Rentec Direct's accounting dashboard was pretty neat. Even though there were some glitches, & hiccups but nothing that their support can't handle. Really neat.
  • This program makes my rental properties needs organized. I love the Tenant and owner portals and online payment options. I love how I can list properties for rent right through the program. I also love how I can get help 24/7 at no cost.
  • It gives you most of what you need, without the large cost of other online cloud based software. I found the software easy to use, but I have previous experience with this type of program, they all have their quirks. Reports are easy to configure, by date and property.

Cons

  • There were some occasional glitches, nothing biggy but it can delete the entries and it can be cumbersome.
  • There were some occasional glitches, nothing big but it can delete the entries and it can be cumbersome.
  • I wish that I could separate the tenants by properties on the tenant page, I do not like how it blends all of them together.
  • The tax information could be better, again for the price it is fine. I do wish when you needed a report the information didn't have to be put in each time. Also wish when you put in an expense from a previous month the program would stay in the month you were in, not go to the current date.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Rentec Direct
Founded: 2008
United States
www.rentecdirect.com

Company Information

TapHero
United States
taphero.com

Alternatives

Rent Manager

Rent Manager

London Computer Systems

Alternatives

OwnerGo

OwnerGo

Shipplicity
PAMS

PAMS

Intelligent Programming Workflow

Categories

Categories

HOA Features

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Rental Property Management Features

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Lease Management Features

Billing & Invoicing
Commercial Leases
Contact Management
Landlord Database
Lease Classification
Portfolio Management
Property Management
Residential Leases
Retail Leases
Sublease Management
Tenant Database

Real Estate Property Management Features

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Integrations

CSG Forte
Dropbox Sign
Plaid
QuickBooks Online
zInspector

Integrations

CSG Forte
Dropbox Sign
Plaid
QuickBooks Online
zInspector
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