Relevance

Relevance

Relevant Communications
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About

Provide clients with the information they want, how and when they need it. An incredible volume of information is contributing to an increasingly complex world in which people are already strapped for time. People are seeking to get only what they need, quickly and efficiently, and move on to the next task in their busy day – they actually want less information! They know what they want and what works for their particular needs. They prefer honest and meaningful dialogue to bombardment. Relevance provides a new way of communicating with your clients. It enables you to build a rapport with them – to deliver what they want, when they want it, and eliminate the frustration from their hectic and demanding lives. Relevance is not limited to strictly traditional sales/client communications. In a corporate environment, there are literally hundreds of applications for the distribution of information through documents, both internally – to various departments, employees, and management.

About

There are only a few reasons why shoppers abandon their carts. Using live chat can help with price issues - people price check all the time. By chatting with them, you reassure and build rapport with them, giving them a reason to buy from you. Window shopping - shoppers want to know what colors and sizes are in stock. Checkout problems - the importance of assisting shoppers as they checkout goes without saying. People love a discount - wouldn't it be nice to offer visitors a discount via chat? You may just sway their decision to purchase. To fully understand why this is so, put yourself in the shoes of your customers. Consider the last time you used live chat in your everyday life. Maybe it was when you where shopping or had an issue with a service. Wasn’t live chat easier than calling, waiting on hold and then talking to someone who was hard to understand? Chat is instant, easy & skyrockets customer satisfaction.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a solution to manage and improve their communication operations

Audience

Companies of all sizes and enterprises in need of a solution to improve their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$399.00/month
Free Version
Free Trial

Pricing

$ 97 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Relevant Communications
Founded: 1991
United States
www.relevantcommunications.com

Company Information

Rhino Support
Founded: 2010
United States
www.rhinosupport.com/newchat/RS-tour/help-desk2.php

Alternatives

Alternatives

ELAINE

ELAINE

artegic
Autochat

Autochat

Autochat.io

Categories

Categories

Email Marketing Features

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

No info available.

Integrations

No info available.
Claim Relevance and update features and information
Claim Relevance and update features and information
Claim Rhino Support and update features and information
Claim Rhino Support and update features and information