eGain SocialeGain
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Related Products
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About
Publish, engage, and measure all from one social media platform. Facebook, Customer Chat, Instagram & Twitter: ONE platform for everything. In RelationDesk you can do the things you do on Facebook, but you can also keep track of exactly what is done and what team member did what. RelationDesk enables you and your team to always know exactly what to do. Be exceptional in social media.
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About
Social networking is the biggest trend to hit the Internet in the last few years. Aided by the rapid adoption of smart phones, consumers are sharing their views about products and companies much more easily through Twitter, Facebook, blogs, and forums. This free-flowing viral conversation is a challenge and opportunity for your business. Unaddressed negative perceptions can easily spin out of control to become a public relations nightmare for your business. On the other hand, a timely, appropriate response to complaints or negative perceptions is seen as a sign of caring. eGain Social™ is a one-of-a-kind product for social media management embedded with the capabilities of social customer service, knowledge harvesting and single-sourced social publishing, and reputation management. Monitor social networks such as Facebook, Twitter, forums, and blogs for listed and relevant keywords, with eGain Social Adapters.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all kinds that want to respond to social media from one platform
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Audience
Anyone searching for a social media customer service software
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRelationDesk
Founded: 2012
Sweden
www.relationdesk.com
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Company InformationeGain
Founded: 1997
United States
www.egain.com/products/social/
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Categories |
Categories |
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Integrations
Facebook
Instagram
X (Twitter)
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