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About

Reelo is a customer engagement and retention platform built specifically for restaurants in India. It helps businesses capture customer data across dine-in, delivery, and walk-in orders and turn that data into repeat business through CRM, loyalty programs, feedback collection, and automated campaigns. Unlike point-only loyalty tools, Reelo focuses on behaviour-based engagement, such as win-back campaigns, tiered loyalty programs, birthday and anniversary offers, and personalised WhatsApp communication. The platform integrates with popular restaurant POS systems and WhatsApp Business API, allowing brands to run targeted campaigns without relying on manual data uploads or generic discount blasts. Reelo is best suited for restaurants, cafes, QSRs, and multi-outlet brands that want to build long-term customer relationships, improve retention, and reduce dependency on aggregator discounts.

About

Sparkfly’s smart offer management solutions give QSR, casual dining, retail, and services marketers the power to create and distribute personalized digital and physical campaigns that maximize customer acquisition, retention, and loyalty programs — and measure effectiveness in real-time. With Sparkfly, brands can understand and engage with customers on an individual basis by modernizing existing point-of-sale and other retail systems with agile, real-time technology. A general goal to surprise and delight is no longer enough. Instead, today’s consumers expect personalized offers and other gifts in exchange for their loyalty — which means smart offer management is an absolute must-have. Real-time visibility into offer redemptions, customer purchase behavior, channel performance, and sales attribution gives you the power to make data-driven decisions about your media spend and your overall acquisition and retention goals.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants and retail businesses

Audience

Marketers in need of an offer management platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

₹2500/month
₹2500 /outlet/month
Billed every 12 months
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Reelo
Founded: 2016
India
www.reelo.io

Company Information

Sparkfly
Founded: 2001
United States
sparkfly.com

Alternatives

Alternatives

VeeCard

VeeCard

Veeloy

Categories

Categories

Customer Loyalty Supported

Customer Loyalty Features

Corporate Memberships Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Restaurant Marketing Features

Advertising Management Not Supported
CRM Supported
Customer Data Platform Supported
Email Marketing Supported
Feedback Management Supported
Loyalty Management Supported
Marketing Automation Supported
Menu Management Not Supported
Online Ordering Not Supported
Personalization Supported
Promotion Management Not Supported
SMS Marketing Supported
Social Media Management Supported
Website Builder Supported

Integrations

ALLPOS Supported
Ciferon Supported
DotPe Supported
Gofrugal ServeEasy Supported
LUCID POS Supported
OneDine Not Supported
Petpooja Supported
Posify Supported
Quickbill Supported
RanceLab Supported
Restroworks Supported
RomioTech Cloud Kitchen Supported
Vasy Supported
eZee Burrp! Supported

Integrations

ALLPOS Not Supported
Ciferon Not Supported
DotPe Not Supported
Gofrugal ServeEasy Not Supported
LUCID POS Not Supported
OneDine Supported
Petpooja Not Supported
Posify Not Supported
Quickbill Not Supported
RanceLab Not Supported
Restroworks Not Supported
RomioTech Cloud Kitchen Not Supported
Vasy Not Supported
eZee Burrp! Not Supported
Claim Reelo and update features and information
Claim Reelo and update features and information
Claim Sparkfly and update features and information
Claim Sparkfly and update features and information