+
+

Related Products

  • Docket
    59 Ratings
    Visit Website
  • Kasm Workspaces
    127 Ratings
    Visit Website
  • Visual Visitor
    251 Ratings
    Visit Website
  • CrankWheel
    220 Ratings
    Visit Website
  • Zoho Assist
    2,149 Ratings
    Visit Website
  • VisitUs Reception
    84 Ratings
    Visit Website
  • Odoo
    1,694 Ratings
    Visit Website
  • Admiral
    68 Ratings
    Visit Website
  • Pipedrive
    10,456 Ratings
    Visit Website
  • Zendesk
    7,954 Ratings
    Visit Website

About

Online consultant to the site - a powerful solution that makes it possible to instantly communicate with the visitor. Raises sales and creates high-quality service. Simple and very effective. An annoying online consultant can easily ruin a visitor's first impression of your site. We have done everything so that your customers avoid this annoying feeling. By following the look, gestures, behavior of the visitor, an experienced sales assistant knows in advance what needs to be offered to the client. With co-browse technology, this has become possible on the Internet. Monitor your visitors and provide an unprecedented level of service. RedHelper constantly compares an employee's individual performance with the statistics of all operators working in the system to show a personal rating . The operator immediately understands when he needs to work better and more efficiently, and the element of gamification and rivalry motivates him to achieve results.

About

Upscope provides the perfect tools for teams who need to communicate tricky topics online or over the phone. Like screen-sharing (but better). HelloScreen is the perfect customer experience tool for teams who need to communicate complexity online or over the phone. HelloScreen has been specifically built to modernize your CX function and take it to new heights. Advanced user management, SAML2.0 SO, granular access control, advanced reporting and audit log. HelloScreen slots seamlessly into your existing tech-stack, integrating with a number of the best live chat providers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes that need a live chat and co-browsing solution

Audience

Support, customer success, account management, loan officers, onboarding specialists

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30.00/month/user
Free Version
Free Trial

Pricing

$18 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RedHelper
Founded: 2012
Russian Federation
redhelper.ru/

Company Information

Upscope
Founded: 2016
United Kingdom
upscope.io

Alternatives

Alternatives

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Integrations

Freshchat
Intercom
LiveChat
Salesforce
WhosOn
Zendesk

Integrations

Freshchat
Intercom
LiveChat
Salesforce
WhosOn
Zendesk
Claim RedHelper and update features and information
Claim RedHelper and update features and information
Claim Upscope and update features and information
Claim Upscope and update features and information