SeaTicket

SeaTicket

SeaCloud Labs
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+

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About

Realm is an AI-powered knowledge and workflow platform designed for revenue teams, enabling instant access to company knowledge, automation of RFPs and questionnaires, and creation of bespoke AI agents that handle tasks across sales, support, and product workflows. It connects to tools your team already uses, such as Slack, Notion, Jira, Confluence, HubSpot, Zendesk, Google Drive, and more, to surface answers, automate responses, and orchestrate tasks from a single unified interface. Key features include a searchable knowledge base, “Assistant” chat for real-time answers, “RFP AI” for automating RFIs, RFQs, and security questionnaires, and customizable “Agents” that can be built for meeting prep, deal reviews, deal-desk support, or support-ticket resolution. Realm emphasizes secure enterprise architecture, single-tenant deployment, data encryption at rest and in transit, permissions enforcement, and regular penetration testing.

About

SeaTicket is an open-source, AI-powered support center that brings questions and issue reports from GitHub, Discord, Discourse, and email into one workspace. AI agents investigate each new question by searching related issues, past cases, and your knowledge base, then suggest a reply or a ticket. Your team approves, edits, or discards every suggestion, and approved replies post back to the original thread. When a question needs an engineer, it becomes a trackable ticket with an owner, internal discussion, and full context. Approved resolutions are saved to a searchable knowledge base that the team and agents reuse. SeaTicket integrates with Notion, Confluence, Linear, Jira, and Seafile. It includes API access, an external support portal, and unlimited team members on every plan. Use the hosted cloud or self-host the Apache 2.0 code.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Revenue teams in B2B companies requiring a tool to turn dispersed company knowledge into instant answers and create AI-agents to streamline workflows

Audience

Open-source projects, software and SaaS teams, product teams, and support teams that handle community questions and customer issues across GitHub, Discord, forums, and email.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$0/month
Free plan: $0/month, with up to 1,000 issues and 100 AI credits per month. Paid plans start at $25/month.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Realm
Finland
www.withrealm.com

Company Information

SeaCloud Labs
Founded: 2012
Singapore
seaticket.ai/

Alternatives

Alternatives

Vendorful AI

Vendorful AI

Vendorful
Threadbox

Threadbox

Browns Distribution Services

Categories

AI RFP Supported
AI Sales Tools Supported
Revenue Operations Supported
RFP Supported

Categories

Help Desk Supported

Integrations

Confluence Supported
GitHub Supported
Jira Supported
Linear Supported
Notion Supported
Azure DevOps Supported
Freshdesk Supported
Freshservice Supported
GitLab Supported
Gong Supported
Google Docs Supported
HubSpot CRM Supported
Jira Service Management Supported
Microsoft OneDrive Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
Salesforce Supported
Seafile Not Supported
Slab Supported
Zendesk Supported

Integrations

Confluence Supported
GitHub Supported
Jira Supported
Linear Supported
Notion Supported
Azure DevOps Not Supported
Freshdesk Not Supported
Freshservice Not Supported
GitLab Not Supported
Gong Not Supported
Google Docs Not Supported
HubSpot CRM Not Supported
Jira Service Management Not Supported
Microsoft OneDrive Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
Salesforce Not Supported
Seafile Supported
Slab Not Supported
Zendesk Not Supported
Claim Realm and update features and information
Claim Realm and update features and information
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