SeaTicketSeaCloud Labs
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Related Products
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About
Realm is an AI-powered knowledge and workflow platform designed for revenue teams, enabling instant access to company knowledge, automation of RFPs and questionnaires, and creation of bespoke AI agents that handle tasks across sales, support, and product workflows. It connects to tools your team already uses, such as Slack, Notion, Jira, Confluence, HubSpot, Zendesk, Google Drive, and more, to surface answers, automate responses, and orchestrate tasks from a single unified interface. Key features include a searchable knowledge base, “Assistant” chat for real-time answers, “RFP AI” for automating RFIs, RFQs, and security questionnaires, and customizable “Agents” that can be built for meeting prep, deal reviews, deal-desk support, or support-ticket resolution. Realm emphasizes secure enterprise architecture, single-tenant deployment, data encryption at rest and in transit, permissions enforcement, and regular penetration testing.
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About
SeaTicket is an open-source, AI-powered support center that brings questions and issue reports from GitHub, Discord, Discourse, and email into one workspace. AI agents investigate each new question by searching related issues, past cases, and your knowledge base, then suggest a reply or a ticket. Your team approves, edits, or discards every suggestion, and approved replies post back to the original thread. When a question needs an engineer, it becomes a trackable ticket with an owner, internal discussion, and full context. Approved resolutions are saved to a searchable knowledge base that the team and agents reuse. SeaTicket integrates with Notion, Confluence, Linear, Jira, and Seafile. It includes API access, an external support portal, and unlimited team members on every plan. Use the hosted cloud or self-host the Apache 2.0 code.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Revenue teams in B2B companies requiring a tool to turn dispersed company knowledge into instant answers and create AI-agents to streamline workflows
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Audience
Open-source projects, software and SaaS teams, product teams, and support teams that handle community questions and customer issues across GitHub, Discord, forums, and email.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$0/month
Free plan: $0/month, with up to 1,000 issues and 100 AI credits per month. Paid plans start at $25/month.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRealm
Finland
www.withrealm.com
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Company InformationSeaCloud Labs
Founded: 2012
Singapore
seaticket.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Confluence
Supported
GitHub
Supported
Jira
Supported
Linear
Supported
Notion
Supported
Azure DevOps
Supported
Freshdesk
Supported
Freshservice
Supported
GitLab
Supported
Gong
Supported
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Integrations
Confluence
Supported
GitHub
Supported
Jira
Supported
Linear
Supported
Notion
Supported
Azure DevOps
Not Supported
Freshdesk
Not Supported
Freshservice
Not Supported
GitLab
Not Supported
Gong
Not Supported
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