YourRadar

YourRadar

Kobelt Development
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+

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About

Streamline management of your field service with RazorSync software for mobile phone, tablet, and computer. Schedule, dispatch, invoice, and even manage customer records from the field! Capabilities such as viewing jobs and technicians on a map or rescheduling and dispatching to save time/travel. Data is stored in the cloud to ensure easy access, and customer records that update your office QuickBooks automatically. RazorSync users report higher billings, revenue, and customer satisfaction. Start a free trial today!

About

YourRadar is a cloud-based, fully customizable workforce management software that improves the efficiency and profitability of small service businesses. Owners, managers, and dispatchers all have been appointed with the difficult task of organizing and scheduling the different tasks or jobs of workforce employees. It is on them to ensure that everything is running smoothly, yet at the same time be prepared for the unexpected. An important aspect of this is ensuring they have the right tools to mitigate the time spent on mundane tasks and fixing problems. By creating job completion estimates the person in charge of scheduling will know whether or not an employee is close to being over or under of their completion time. Instead of that employee being late for their next appointment, the scheduler will be able to see in real time who else is available and how far away they are from another job. This means less phone calls and more effective action.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Service industry professionals in home improvement, HVAC, plumbing, electrical, landscaping, construction, and 14 other top service categories.

Audience

A field management software solution. YourRadar offers commercial and residential service businesses an all-in-one solution to automate their business processes.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39.99/month
RazorSync Package Plans: Solo $40 Team $115 Pro $240 Enterprise $630
Free Version Not Supported
Free Trial Supported

Pricing

$25.00/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • YourRadar packs a lot into a clean interface. Technician dashboards, job timers, and location tracking all function smoothly. Performance across both Android and iOS is solid. I especially like how fast it syncs data between the web and mobile platforms.
  • The auto-dispatch logic and calendar based interface are well designed. The backend has enough flexibility to manage technician tiers, job categories and even subcontractor access.
  • YourRadar provides rock-solid performance, even as our team size increased. Its cloud-based design allows team members to stay connected in the field, while reporting and job history functions remain clear and reliable.
  • The system scales seamlessly with team growth, maintaining strong performance even as demands increase. Its cloud-based structure ensures easy access from any location with internet, making it ideal for field teams. Reporting and job history tracking are accurate and consistent.
  • The system scales seamlessly with team growth. Being cloud-based, it's accessible anywhere with an internet connection. Reporting and job history tracking are reliable and very useful.

Cons

  • A few advanced features (like automated escalations) require extra setup. Not a deal-breaker, but a bit of a learning curve for smaller teams.
  • The reporting tools lack custom export templates. Would also like SSO integration support in the future.
  • Reporting options are somewhat rigid, and exporting lacks the flexibility required for more complex use cases.
  • Reporting customization is limited at this time. The filters and export formats could be more flexible to support deeper data analysis.
  • Reporting customization is currently limited and could use more flexible filters and export options.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

RazorSync
Founded: 2010
United States
www.razorsync.com

Company Information

Kobelt Development
Canada
www.yourradar.net

Alternatives

Jobber

Jobber

Jobber Software

Alternatives

Key2Act

Key2Act

KEY2ACT
360e

360e

360 Enterprises

Categories

Carpet Cleaning Supported
Garage Door Supported
Handyman Supported
Home Care Supported
HVAC Supported
IT Management Supported
Lawn Care Supported
Pest Control Supported
Plumbing Supported
Pool Service Supported
Repair Shop Supported
Scheduling Supported
Service Dispatch Supported
Subcontractor Supported
Waste Management Supported

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Not Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Not Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Carpet Cleaning Features

Billing & Invoicing Supported
Customer Management Supported
Dispatch Management Supported
Equipment Tracking Not Supported
Mobile Access Not Supported
Online Booking Supported
Scheduling Supported
Work Order Management Supported

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Not Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Not Supported
Work Order Management Supported

Garage Door Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Dispatch Management Supported
Equipment Tracking Supported
Inventory Management Supported
Job Costing Supported
Scheduling Supported
Warranty Tracking Supported

Handyman Features

Billing & Invoicing Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Payments Not Supported
Payment Processing Supported
Quotes / Estimates Supported
Time Tracking Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Not Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling & Appointments Supported
Work Order Management Not Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Not Supported
Inventory Control Supported
Mobile Access Supported
Pest Activity Tracking Supported
Pesticide Usage Tracking Not Supported
Property Layouts Not Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Pool Service Features

Billing & Invoicing Supported
Chemical Readings Not Supported
Customer Management Supported
Mobile Access Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Work Order Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Supported
Inventory Management Supported
Job Costing Not Supported
Lead Management Not Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Google Calendar Supported
Google Maps Supported
Microsoft Outlook Supported
PayPal Supported
QuickBooks Desktop Premier Not Supported
SAGE Not Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Google Calendar Not Supported
Google Maps Not Supported
Microsoft Outlook Not Supported
PayPal Not Supported
QuickBooks Desktop Premier Supported
SAGE Supported
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