RazorSync vs. Workiz Comparison


RazorSync	Workiz	+	+
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About Streamline management of your field service with RazorSync software for mobile phone, tablet, and computer. Schedule, dispatch, invoice, and even manage customer records from the field! Capabilities such as viewing jobs and technicians on a map or rescheduling and dispatching to save time/travel. Data is stored in the cloud to ensure easy access, and customer records that update your office QuickBooks automatically. RazorSync users report higher billings, revenue, and customer satisfaction. Start a free trial today!	About Finally, an FSM powered by AI and smart automations that work for you. Workiz simplifies operations, strengthens customer relationships, and drives business growth. As the leading field service management platform built with service pros in mind, Workiz offers the Genius Suite: a powerful set of tools including Jessica AI Dispatcher (Genius Answering), cloud-based invoicing, scheduling, SMS messaging, CRM, and work orders. Everything you need to stay organized, win more jobs, and build a service business that runs itself — with technology that feels like a helping hand, not a replacement.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Service industry professionals in home improvement, HVAC, plumbing, electrical, landscaping, construction, and 14 other top service categories.	Audience Field Service Professionals
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $39.99/month RazorSync Package Plans: Solo $40 Team $115 Pro $240 Enterprise $630 Free Version Not Supported Free Trial Supported	Pricing Standard Pro Ultimate Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 3.0 / 5 ease 3.2 / 5 features 3.2 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros I really like how easy it is to schedule jobs and see where my guys are on the map. The automated texts to customers are a life saver because they keep everyone updated without me having to call every person manually. Also the payment system works great and we get paid much faster now. Super easy and fast setup — We were up and running in just a few days - can't afford long downtimes. quick learning curve, user-friendly with a clean design; both office staff and field techs picked it up fast without needing extensive training. Powerful automations that save tons of time Automated reminders, A BIG UPVOTE FOR US!!! follow-ups on invoices, review requests, "on-my-way" texts, and lead responses work flawlessly and have cut our manual work by hours every week. Workiz is easy to use, with an intuitive interface that makes it simple for both admins and field workers to navigate. It offers strong automation, reducing manual work by handling scheduling, dispatching, and follow-ups efficiently. The visual scheduling feature allows for easy drag-and-drop job management, making rescheduling quick and hassle-free. The dispatch board is highly effective, letting users assign workers based on service areas and skills, ensuring the right technician is sent to the right job. The online booking tool improves website conversions by allowing customers to book services directly. Another advantage is that Workiz has no large upfront costs, offering flexible pricing without requiring expensive multi-year commitments. Additionally, AI-powered features are in development, promising to further enhance automation and efficiency in the future. There is practically no support for the program. The robot politely answers you and apologizes for the inconvenience. Price kinda... The price was literally the only positive about the system, and even that has dwindled down over the years. They have slowly made more and more of the system an option to be paid for. Cons i wish there were more options to customize colors in the calendar to make it look even cleaner. it's a very small thing and doesn't affect the work but would be a nice bonus to have. Pricing can add up with extras and larger teams (i need lower prices please Workiz. ;)) ) One of the downsides of Workiz is its limited charge type flexibility, requiring users to create duplicate services just to differentiate between charge types, which adds unnecessary work. Another area for improvement is team organization, as there isn’t a dedicated section for grouping workers by zones and skills, making large team management more cumbersome. Additionally, service area creation could be more efficient. Currently, users must manually enter zip codes one by one, whereas an option to automatically generate service areas from an array of zip codes would save time. While Workiz is actively improving, deeper customization options would make it a better fit for businesses with unique workflows. After the last update things got really bad. Firstly, the font and icons are smaller and have poor contrast. For those who do not work in the office on a computer, but in the field use this program on a phone or tablet, it has become much more difficult to work. A magnifying glass is required to read the information. It is not possible to enlarge the text by zooming in. The copy text is not copied by the client. It is not possible to copy the necessary information and send it to the office or somewhere else. The icons for calling and sending a message are very close and hard to see. As a result, you often click the wrong icon. Everything else.. Anything is an add-on, even some of the things that were free when I first started using the system later became an option and my price continue to increase., I'm currently paying twice what I started at. Are we do inspections so we upload a lot of photos, unfortunately it takes anywhere from 60 seconds to 5 minutes to upload a photo. We generally upload 20 to 60 photos per job so this has been a big problem. The system will also randomly lose photos a few days later. These photos should be able to be viewed by the client, but half of the time they do not come through and the client just gets a blank document. We use them documents, which took several hours to set up and design. Open the system one day and half of our inspection document was just gone. It took four hours for Support to respond, and they couldn't figure out what happened. Speaking of, by far the worst customer support I've ever had in my life. It generally takes between one hour if you're lucky up to 12 hours to get a response and if you close your application or computer in the meantime you have to start over. Just avoid this garbage..
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information RazorSync Founded: 2010 United States www.razorsync.com	Company Information Workiz Founded: 2015 United States workiz.com
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FieldPulse	FieldPulse
iTrust PRO View All	WorkWave Service WorkWave View All
Categories Billing and Invoicing Supported Carpet Cleaning Supported Construction Management Supported Electrical Contractor Supported Field Service Management Supported Garage Door Supported Handyman Supported Home Care Supported HVAC Supported IT Management Supported Landscape Management Supported Lawn Care Supported Pest Control Supported Plumbing Supported Pool Service Supported Repair Shop Supported Scheduling Supported Security System Installer Supported Service Dispatch Supported Subcontractor Supported Tradesman Job Management Supported Waste Management Supported	Categories Appliance Repair Supported Carpet Cleaning Supported Electrical Contractor Supported Equipment Maintenance Supported Equipment Management Supported Field Service Management Supported Garage Door Supported Handyman Supported Home Services Supported HVAC Supported Janitorial Supported Limo Supported Locksmith Supported Plumbing Supported Service Dispatch Supported Snow Removal Supported Subcontractor Supported Tradesman Job Management Supported
Carpet Cleaning Features Billing & Invoicing Supported Customer Management Supported Dispatch Management Supported Equipment Tracking Not Supported Mobile Access Not Supported Online Booking Supported Scheduling Supported Work Order Management Supported Electrical Contractor Features Billing & Invoicing Supported Commercial / Industrial Supported Contract Management Supported Customer Database Supported Electronic Signature Supported Mobile Access Not Supported Quotes / Estimates Supported Scheduling Supported Time Tracking Not Supported Work Order Management Supported Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Garage Door Features Billing & Invoicing Supported Contract Management Supported Customer Management Supported Dispatch Management Supported Equipment Tracking Supported Inventory Management Supported Job Costing Supported Scheduling Supported Warranty Tracking Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Handyman Features Billing & Invoicing Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Payments Not Supported Payment Processing Supported Quotes / Estimates Supported Time Tracking Supported Work Order Management Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Show More Features Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Not Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Supported Hourly Billing Supported Invoice History Supported Mobile Payments Supported Multi-Currency Not Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Not Supported Recurring/Subscription Billing Not Supported Service Ticket Billing Not Supported Tax Calculator Supported Landscape Management Features Billing & Invoicing Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Groundskeeping Not Supported Inventory Control Not Supported Irrigation Tracking Not Supported Job Management Supported Landscape Design Not Supported Mobile Access Supported Payroll Management Not Supported Plant Database Not Supported Quotes / Estimates Supported Routing Not Supported Scheduling & Appointments Supported Work Order Management Not Supported Lawn Care Features Billing & Invoicing Supported Contract Management Supported Customer Management Supported Employee Management Supported Equipment Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service Dispatch Supported Pest Control Features Billing & Invoicing Supported Customer Service History Supported Dispatch Management Supported Fleet Management Not Supported Inventory Control Supported Mobile Access Supported Pest Activity Tracking Supported Pesticide Usage Tracking Not Supported Property Layouts Not Supported Quotes / Estimates Supported Scheduling Supported Pool Service Features Billing & Invoicing Supported Chemical Readings Not Supported Customer Management Supported Mobile Access Not Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Work Order Management Supported Scheduling Features Alerts/Notifications Supported Appointment Scheduling Supported Automated Scheduling Supported Calendar Management Supported Class Scheduling Not Supported Employee Scheduling Supported Facility Scheduling Not Supported Group Scheduling Not Supported Interview Scheduling Not Supported Meeting Room Booking Not Supported Multi-Location Supported Online Scheduling Supported Payment Processing Supported Real-time Scheduling Supported Reservations Supported Resource Scheduling Supported Room Booking Management Supported Security System Installer Features Billing & Invoicing Supported Customer Management Supported Document Imaging Supported Inventory Management Supported Job Costing Not Supported Lead Management Not Supported Quotes / Estimates Supported Scheduling Supported Work Order Management Supported	Carpet Cleaning Features Billing & Invoicing Supported Customer Management Supported Dispatch Management Supported Equipment Tracking Supported Mobile Access Supported Online Booking Supported Scheduling Supported Work Order Management Supported Electrical Contractor Features Billing & Invoicing Supported Commercial / Industrial Not Supported Contract Management Supported Customer Database Supported Electronic Signature Supported Mobile Access Supported Quotes / Estimates Supported Scheduling Supported Time Tracking Supported Work Order Management Supported Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Garage Door Features Billing & Invoicing Supported Contract Management Supported Customer Management Supported Dispatch Management Supported Equipment Tracking Supported Inventory Management Supported Job Costing Supported Scheduling Supported Warranty Tracking Not Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Handyman Features Billing & Invoicing Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Payments Supported Payment Processing Supported Quotes / Estimates Supported Time Tracking Supported Work Order Management Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Tradesman Job Management Features Contract Management Supported Customer Database Supported Dispatch Management Supported For Builders Supported For Electricians Supported For Field Service Businesses Supported For HVAC Supported For Plumbers Supported For Roofers Supported Invoicing Supported Job Tracking Supported Payments Supported Quoting Supported Reporting Supported Scheduling Supported Time Tracking Supported Show More Features Equipment Maintenance Features Customer Database Supported Dispatch Management Supported Equipment Tracking Not Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Warranty Tracking Not Supported Work Order Management Supported Janitorial Features Bid Management Not Supported Billing & Invoicing Supported Client Management Supported Employee Scheduling Supported Inventory Management Supported Mobile Access Supported Payroll Management Supported Quality Control Supported Surveys & Feedback Supported Time Tracking Supported Work Order Management Supported Locksmith Features Billing & Invoicing Supported CRM Supported Dispatch Management Supported GPS Tracking Supported Inventory Management Supported Mobile Access Supported Payment Processing Supported Scheduling Supported Work Order Management Supported
Integrations Google Calendar Supported Microsoft Outlook Supported QuickBooks Online Supported QuickBooks Online Advanced Supported AnswerForce Not Supported Asset Integrity Hub (AIH) Not Supported Authorize.Net Not Supported Beeline Routes Not Supported CompanyCam Not Supported Enzy Not Supported Google Maps Supported Mailchimp Not Supported NZ Leads Not Supported PayPal Supported RealWork Not Supported Stripe Not Supported Zoom Not Supported Show More Integrations View All 6 Integrations	Integrations Google Calendar Supported Microsoft Outlook Supported QuickBooks Online Supported QuickBooks Online Advanced Supported AnswerForce Supported Asset Integrity Hub (AIH) Supported Authorize.Net Supported Beeline Routes Supported CompanyCam Supported Enzy Supported Google Maps Not Supported Mailchimp Supported NZ Leads Supported PayPal Not Supported RealWork Supported Stripe Supported Zoom Supported Show More Integrations View All 15 Integrations
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