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About

Automate the capture of company and product reviews to showcase on your website and social profiles to increase sales. Customer reviews, product reviews, visual marketing tools, coupons, and SMS all under one roof. Collect reviews from your customers and display them on your site. Bring your site to life with authentic photos and videos from your customers. Increase repeat purchases by using coupons to incentivize customers. Reach your customers via SMS messaging and increase your review capture rate. Highlight your customers’ voices on your website and social media profiles to build trust with new customers and drive sales. Showcase customers’ reviews throughout their buying journey with on-site displays and social media posts. Share your stars on search engine results pages (e.g., Google) and your user-generated content on your social media profiles. Use content created by your customers to drive new sales from your marketing channels.

About

Grow your business with Yelp. Add or claim your business, keep your page up to date, respond to reviews, view click and call reports or get ahead of the game with premium upgrades and simple, powerful advertising tools. Manage your page and update info like hours and phone number so people can find you. Add photos to showcase the best of your business. Turn page visitors into customers. Let them get quotes, make appointments, or ask questions right from your business page. Stay on top of feedback and respond to reviews as soon as they come in. Engage with your customers and keep them coming back. See what’s happening on your page in real time. Track clicks, calls, page visits - and learn more about your potential customers.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Ecommerce shops with 300+ products whose products create repeatable customer experiences

Audience

Businesses who want to have a local review listing where customers can leave them reviews, or local businesses that want to advertise

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Public Store Page to Feature Reviews
Collect Product & Company Reviews
Automated Review Requests
In-Email Forms
Rich Snippets
Product Grouping
Shoppable Instagram Carousel
On-site Review Widgets
In-Email Promotions
Exit Surveys
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 2.8 / 5
ease 3.8 / 5
features 3.0 / 5
design 2.5 / 5
support 2.2 / 5

Pros & Cons from Real Users

Pros

  • In theory, Yelp is a great site where people can read and write reviews about different services and companies. In practice, however, once you see how the sausage is made, it's suspect.
  • Yelp does provide some great reviews on lots of different companies that are helpful if you are trying to compare and contrast different things.
  • Yelp is an easy way to access reviews and menus for restaurants and other businesses within my area. The ability to crowd source feedback is invaluable.
  • I like looking up pictures of businesses before I go to get a sense of how clean it is. I like knowing what kind of business I'm going into before I get there.

Cons

  • They removed all of our reviews and will not give us a reason. They simply said "their algorithm does it". Suspiciously, the reviews were removed after they called us and we said we were not interested in advertising at this time.
  • Yelp isn't my first choice to go to, because it isn't the most pretty looking website. Very outdated looking, which makes it so I naturally go to other sites.
  • Yelp's revenue system is very concerning, with them hiding bad reviews for pay. That leaves a lot to be desired both as a consumer and a business.
  • I wish it did more like Apple Maps or Google Maps.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RaveCapture
Founded: 2015
United States
ravecapture.com

Company Information

Yelp
Founded: 2004
United States
yelp.com

Alternatives

Alternatives

EmbedReviews

EmbedReviews

EmbedSocial
Better Business Bureau (BBB)

Better Business Bureau (BBB)

Better Business Bureau

Categories

Categories

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

Integrations

Cauliflower Not Supported
ChatHelp.ai Not Supported
Contalogic Not Supported
Darwin Software Not Supported
GetReviews.ai Not Supported
INRIX OpenCar Not Supported
LendingFront Not Supported
Meerkly Not Supported
Retamo Not Supported
ReviewBot Not Supported
ReviewTrail Not Supported
Score My Reviews Not Supported
SiteSwan Not Supported
Spectoos Not Supported
Superorder Not Supported
TrustLoop Not Supported
iReview Not Supported

Integrations

Cauliflower Supported
ChatHelp.ai Supported
Contalogic Supported
Darwin Software Supported
GetReviews.ai Supported
INRIX OpenCar Supported
LendingFront Supported
Meerkly Supported
Retamo Supported
ReviewBot Supported
ReviewTrail Supported
Score My Reviews Supported
SiteSwan Supported
Spectoos Supported
Superorder Supported
TrustLoop Supported
iReview Supported
Claim RaveCapture and update features and information
Claim RaveCapture and update features and information
Claim Yelp and update features and information
Claim Yelp and update features and information