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About

RateHawk.com is an innovative B2B online booking engine featuring hotels, air tickets, transfers, and car hire. It is designed to be the ultimate day to day booking tool for travel professionals. We scan the globe for the best accommodation providers, hand-pick the strongest ones and pass on the best offers in the B2B hotel booking market. The rates and availability are taken from more than 330 global wholesalers, consolidators, OTAs and DMCs all brought together into one booking tool. In addition to these, we have over 220 000 properties contracted directly. This allows us to provide our clients located in over 220 source markets with more than 2 900 000 properties all over the world. Combining innovative technologies and extensive professional experience, RateHawk provides travel industry players with the world’s most relevant, responsive and user-friendly hotel booking backend technology.

About

Rezdy is the world’s leading independent B2B SaaS booking and distribution platform for tours, activities and attractions. Their powerful booking software helps thousands of tour and activity operators, in over 100 countries, save time and grow their direct business. Operators of all sizes, regardless of their chosen booking software, are further empowered to connect and trade with local and international agents at scale through their unparalleled B2B distribution platform, Rezdy Channel Manager. Founded in 2011, Rezdy has headquarters in Sydney, Australia and offices in Las Vegas and Raleigh, USA, with over $1.3 billion in experiences processed through their platform every year.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Travel agencies, travel management companies, tour operators

Audience

Tour, activity and attractions providers, as well as cruises, shuttle buses, charters and vehicle rental businesses.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free Version
Free Trial

Pricing

$49 a month
Supplier Plans
Foundation - $49/month
Accelerate - $99/month
Expansion - $249/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.0 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We started testing rh earlier this year and ended up using it far more than expected. Hotel availability is extensive, pricing is competitive and the booking process is straightforward. I particularly like the speed of the platform and the fact that important information is easy to find. Even team members who were unfamiliar with the system adapted quickly. It's a dependable solution for agencies and travel specialists looking for efficiency.
  • The service has many features helpful for complicated requests. It works very quickly and accurately.
  • I am in charge of an online travel business that has partners in various countries and RateHawk would be a good fit in our business model. The possibility to have transfer in over one hundred and sixty countries and rail tickets in Europe come in handy especially in complicated routes. The fact that car rentals are completely online is also an advantage that makes the process of booking faster. Flexibility of payments such as card wire transfer credit limit and pay by link is useful to various accounting requirements. Help is 24-hour and it is easier to solve problems because of the local languages of communication.
  • Whether I have a client planning multiple destination legs or coordinating group travel for a large event, the platform makes it visualization and arrangements seamless.
  • The user-friendly dashboard simplifies booking hotels and transfers, making it easy for my clients.

Cons

  • Sometimes prices fluctuate during final booking.
  • This service is designed for business, may be too complicated for customers who use it ocasionally.
  • There are also more advanced features that would need internal training before the platform is fully utilized. This is not a deterrent but a thing to look forward to.
  • Occasionally availability lags a bit with independent properties, but support quickly bridges any gaps.
  • Tech glitches during seasons when demand for bookings spikes.

Pros & Cons from Real Users

Pros

  • Rezdy is simple to use and clients get impressed! This is a formidable tool that allows us get closer to clients!
  • It's turned us into a 21st century business. We have access to so much information and if I can take my lap top and phone I can run my booking system from anywhere. Rezdy integrates with so many agents that we simply don't have to do anything apart from watch the bookings land.
  • Rezdy make it easy for new and existing tourism businesses to get your products up online and out to market fast. They are also easy to make contact with if you forget something or something doesn't quite work as you thought it should. Thanks Rezdy for all your help to date! Cheers.

Cons

  • I didn’t like the mandatory connection to Stripe! We are having problems integrating!
  • It was overwhelming at first. Going from a pen and pager system to a fully online system was tough. There are always slight improvements that can be made and the good thing is Rezdy is always looking to improve.
  • Can be a little more costly than other programs but the service outweighs the cost.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RateHawk
Founded: 2016
United States
www.ratehawk.com

Company Information

Rezdy
Founded: 2011
Sydney, Australia
www.rezdy.com

Alternatives

Alternatives

Bokun

Bokun

Bókun
Cangooroo Booking Engine

Cangooroo Booking Engine

Juniper (Cangooroo)
aReservation

aReservation

Indexic
Cangooroo Booking Engine

Cangooroo Booking Engine

Juniper (Cangooroo)
Amadeus Agency360

Amadeus Agency360

Amadeus Hospitality

Categories

Categories

Tour Operator Features

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Travel Agency Features

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

Tour Operator Features

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Travel Agency Features

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

Brewery Features

Billing & Invoicing
Cask Management
Demand Planning
Distribution Management
Inventory Management
Order Management
Production Tracking
Quality Control
Recipe Management

Marketplace Features

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal

Multi-Channel eCommerce Features

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Reservations Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Winery Features

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

Integrations

ANIXE Resfinity
Bookeasy
Eway
FX-Port
Formstack Documents
GP Travel Enterprise
Integrately
OTRAMS
Smartwaiver
Square Payments
Stackreaction
TINA
Tourflows
VenueSumo
Wherewolf
WordPress
Xero
me&u
vinCreative

Integrations

ANIXE Resfinity
Bookeasy
Eway
FX-Port
Formstack Documents
GP Travel Enterprise
Integrately
OTRAMS
Smartwaiver
Square Payments
Stackreaction
TINA
Tourflows
VenueSumo
Wherewolf
WordPress
Xero
me&u
vinCreative
Claim RateHawk and update features and information
Claim RateHawk and update features and information
Claim Rezdy and update features and information
Claim Rezdy and update features and information