SnapComms

SnapComms

SnapComms, an Everbridge company
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About

RapidReach is an Emergency Notification System that enables you to communicate with people on your emergency call-lists quickly and easily. The RapidReach Emergency Notification Service is highly secure and ISO 27001 and 9001 accredited. RapidReach uses many different communication channels to reach people quickly and efficiently. Most customers use RapidReach SaaS because of its cost-effectiveness and no maintenance required. RapidReach is used as a communication solution with a wide range of uses, such as emergency response, business continuity, lone working, operations management, incident management and many more. An alert or an alarm can be activated in several ways. The most common means to activate an alert is manually from a web page. In addition to this, it’s also possible to activate an alert from a responsive website built for smartphones, a phone call, WEB service API, e-mail, specially designed always-on notification panel.

About

SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time. Discover our suite of communication channels: alerts, tickers, screensavers, surveys, quizzes, newsletter, lock screen, wallpapers, emergency notifications, and digital signage. Pricing starts from 100+ staff.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that need an emergency notification system solution to communicate with people on their emergency call-list

Audience

Organizations interested in a multi-channel communications platform to reach and engage employees on desktop, mobile and digital signage

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.2 / 5
ease 5.0 / 5
features 4.2 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Ease of use. A good way to communicate with employees with the computer. The metrics inside the tool. The content folder makes it easy to use.
  • Easy to send information, templates that help organize what you want to communicate. It speeds up the time used to send the interested parties.
  • Our facility has undertaken a huge EHR Upgrade, which impacts every employee - this is a great way to reach everyone with updates. Our marketing department has started using the system to send out updates for upcoming events - my department uses the program to share updates and our nursing department uses it for Nursing Education. In a recent sudden downtime of systems-I used SnapComms to alert areas of downtime needs.
  • Great pop-up and screensaver options with personalization to your company colors and logos. The special holiday popups are always a nice change of pace as well.

Cons

  • Ticker. Sometimes miss messages and don't pop back up again.
  • It takes time to update on computers. Some functions can be improved to show more information, for example, polls.
  • We have experienced no issues with using the product, it's very easy to train staff to update their sub-departments.
  • Needs more holiday popups and maybe more ala cart options or the ability to build your own package.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RapidReach
Founded: 1994
United States
www.rapidreach.com

Company Information

SnapComms, an Everbridge company
Founded: 2002
United States
www.snapcomms.com

Alternatives

Alternatives

Swift911

Swift911

Swiftreach Networks
Honeywell Instant Alert

Honeywell Instant Alert

Honeywell International
Channels

Channels

Telelogos

Categories

Categories

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Integrations

No info available.

Integrations

No info available.
Claim RapidReach and update features and information
Claim RapidReach and update features and information
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Claim SnapComms and update features and information