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About

Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most. Our Mission By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve. Why do businesses need more reviews? Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!

About

Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Rannko is ideal for any business with a physical location. Whether a local business, national brand or agency looking to leverage new software tools

Audience

Global businesses of all sizes, across all verticals. Yext works with small and medium-sized businesses, enterprise businesses, partner re-sellers, and nonprofit organizations.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 / month
Review Manager: $49
PowerSync: $49
Social: $29
Pro Deluxe (all): $99
Free Version Not Supported
Free Trial Supported

Pricing

The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.8 / 5
support 4.9 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Perfect for people like me who are too busy to deal with soliciting reviews and managing social media, etc.
  • The application syncs with Facebook, Yelp, Google and other social media/review platforms to monitor user reviews. Sends review notifications, and users may respond to them automatically or manually through text messages. Automatically sends review requests and reminders to customers and tracks their reviews. Easy to implement and use, and saves a lot of time and money.
  • Price Point. Simple to Use. Customer Support is awesome. Saved us a ton of money. Puts the business back in the driver seat. Takes the smoke and mirrors out of local seo and review management.
  • This company has helped me grow my book of business by 40% and reduced my amount of work. Not only does it take my work load off but it actually has core values that my clients focus on.
  • Rannko is very clean, simple to use, and essentially "plug and play" for any business. Rannko is constantly innovating and adding new features to increase value, providing support to assist with the introduction and use of the features if needed.

Cons

  • It's something that you ideally keep doing forever, so in that sense it's like going to the chiropractor or something. I feel like I get long-term ROI, though.
  • Can’t think of anything negative to say. This excellent marketing tool really helps small businesses save time and money by managing their digital reviews/social media outreach.
  • Only con I would say is it isn't a super sexy looking software, but that's normal for a startup.
  • Originally I was not sure how I felt about partnering with Rannko but now that we know the product and understand how to position it, we love it!
  • No complaints thus far. There are requirements to update certain social media accounts periodically, but this is due to requirements from the account providers and something that Rannko must have users manually accept to update.

Pros & Cons from Real Users

Pros

  • Yext does absolutely nothing for you or your business. There are zero pros. You see how those videos literally explain nothing. They got one star from me because I couldn’t choose less than one.

Cons

  • There is no product. There is no one to talk to or help you once you purchase YEXT. Look them up, their revenue is hundreds of millions a year, but you can’t get anyone on the phone or email support help. Nothing. The main phone number on the website doesn’t even work to connect you to anyone. There is no product to show. There is no way to show that it’s doing anything or working. No “before & after “ data or reports to show that it’s a real thing and helping your business. It’s predominantly sold by 3rd party resellers that know even less about it. Once you pay for it (whatever it is?) good luck. As I mentioned above - even that marketing video explains nothing about WHAT the product is. I tried to contact them dozens of times to get help or support or direction of what to do after paying $800.00. Nothing. No responses. There is no “product”. Biggest scam around.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Rannko
Founded: 2017
United States
rannko.com

Company Information

Yext
Founded: 2006
United States
www.yext.com

Alternatives

Alternatives

ReputationDefender

ReputationDefender

Gen Digital
FindMyStore

FindMyStore

Searce

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Brand Management Features

Approval Process Control Supported
Artwork Management Supported
Asset Management Supported
Change Management Supported
Fulfillment Distribution Not Supported
Project Management Not Supported

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Supported
Indexing Supported
Text Analytics Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Landing Page Features

A/B Testing Not Supported
Analytics Supported
Drag & Drop Supported
Form Creation Not Supported
Real Time Editing Supported
Responsive Supported
SEO Management Supported
Templates Supported

Location Intelligence Features

Behavioral Analytics Not Supported
Data Visualization Supported
Demographic Data Not Supported
Geocoding Supported
Geofencing Supported
Location Tracking Supported
Predictive Analytics Not Supported
Trade Area Analysis Not Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Supported
Channel Attribution Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Not Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Supported

SEO Features

A/B Testing Not Supported
Artificial Intelligence (AI) Not Supported
Auditing Not Supported
Competitor Analysis Supported
Content Management Supported
Dashboard Supported
Google Analytics Integration Supported
Keyword Research Tools Not Supported
Keyword Tracking Supported
Link Management Not Supported
Localization Supported
Mobile Search Tracking Supported
Rank Tracking Supported
Revenue Management Not Supported
User Management Supported

Store Locator Features

Analytics Supported
Automatic Location Detection Not Supported
Directions Supported
Distance Calculation Supported
Event Promotions Supported
Mapping Supported
Product Search Filtering Supported
Promotions / Coupons Supported
Search Supported
White Label Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Integrations

Foursquare Supported
Google Business Profile Supported
AgencyPlatform Not Supported
Bing Custom Search Supported
Canopy Not Supported
ConsumerAffairs Supported
Duda Not Supported
Gimbal by Infillion Not Supported
Greenhouse Not Supported
Magento Not Supported
MetaLocator Not Supported
Radar Not Supported
Radius8 Welcomer Not Supported
Rent.com Supported
Tenant Not Supported
TireShop Supported
Verve Not Supported
Workers by Delos Not Supported
Zendesk Not Supported

Integrations

Foursquare Supported
Google Business Profile Supported
AgencyPlatform Supported
Bing Custom Search Not Supported
Canopy Supported
ConsumerAffairs Not Supported
Duda Supported
Gimbal by Infillion Supported
Greenhouse Supported
Magento Supported
MetaLocator Supported
Radar Supported
Radius8 Welcomer Supported
Rent.com Not Supported
Tenant Supported
TireShop Not Supported
Verve Supported
Workers by Delos Supported
Zendesk Supported
Claim Rannko and update features and information
Claim Rannko and update features and information
Claim Yext and update features and information
Claim Yext and update features and information