ReputationDefender

ReputationDefender

Gen Digital
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About

Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most. Our Mission By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve. Why do businesses need more reviews? Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!

About

You and your business deserve to be represented fairly and accurately online. No matter what threats you face online, ReputationDefender can help. We have solutions to protect your privacy, correct misleading search results, and more. Control what shows up when people search for you or your business in Google. Prevent third-party companies from selling your sensitive personal information online. Recruit loyal customers to sing your company’s praises through online reviews. Boost your online reputation among customers looking for businesses in their local area. If you interact with your customers face to face, your business’s online reputation is increasingly tied to location-specific consumer feedback. Businesses with more positive reviews rank higher in online search results and mobile map searches. “Visited by Friends” and other social media business recommendations are exploding in popularity.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Rannko is ideal for any business with a physical location. Whether a local business, national brand or agency looking to leverage new software tools

Audience

Individuals or companies that want to improve their online reputation and reviews

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 / month
Review Manager: $49
PowerSync: $49
Social: $29
Pro Deluxe (all): $99
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.8 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Perfect for people like me who are too busy to deal with soliciting reviews and managing social media, etc.
  • The application syncs with Facebook, Yelp, Google and other social media/review platforms to monitor user reviews. Sends review notifications, and users may respond to them automatically or manually through text messages. Automatically sends review requests and reminders to customers and tracks their reviews. Easy to implement and use, and saves a lot of time and money.
  • Price Point. Simple to Use. Customer Support is awesome. Saved us a ton of money. Puts the business back in the driver seat. Takes the smoke and mirrors out of local seo and review management.
  • This company has helped me grow my book of business by 40% and reduced my amount of work. Not only does it take my work load off but it actually has core values that my clients focus on.
  • Rannko is very clean, simple to use, and essentially "plug and play" for any business. Rannko is constantly innovating and adding new features to increase value, providing support to assist with the introduction and use of the features if needed.

Cons

  • It's something that you ideally keep doing forever, so in that sense it's like going to the chiropractor or something. I feel like I get long-term ROI, though.
  • Can’t think of anything negative to say. This excellent marketing tool really helps small businesses save time and money by managing their digital reviews/social media outreach.
  • Only con I would say is it isn't a super sexy looking software, but that's normal for a startup.
  • Originally I was not sure how I felt about partnering with Rannko but now that we know the product and understand how to position it, we love it!
  • No complaints thus far. There are requirements to update certain social media accounts periodically, but this is due to requirements from the account providers and something that Rannko must have users manually accept to update.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Rannko
Founded: 2017
United States
rannko.com

Company Information

Gen Digital
United States
www.reputationdefender.com

Alternatives

Alternatives

Local Siren

Local Siren

Local Siren (Local Siren - Digital Marketing Agency)
ReputationDefender

ReputationDefender

Gen Digital
DeleteMe

DeleteMe

Abine

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Local Marketing Features

Advertising Management Not Supported
CRM Not Supported
Email Marketing Not Supported
Feedback Management Supported
Live Chat Not Supported
NAP Management (Name/Address/Phone) Not Supported
Online Listings Management Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Not Supported
Social Media Management Supported
Store Locator Not Supported
Website Management Not Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Not Supported
Customer Engagement Not Supported
Multi-Account Management Supported
Multi-User Collaboration Not Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Social Media Monitoring Features

Audience Segmentation Not Supported
Competitive Analysis Not Supported
Configurable Alerts Supported
Customer Engagement Not Supported
Dashboard Supported
Impact Scoring Not Supported
Influencer Tracking Not Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Integrations

Facebook Supported
Google Business Profile Supported
Axis LMS Supported
Bing Custom Search Supported
ConsumerAffairs Supported
Foursquare Supported
Instagram Not Supported
LinkedIn Not Supported
Rent.com Supported
TireShop Supported
Verizon Small Business Essentials Supported
X (Twitter) Not Supported
Yelp Supported
Zapier Supported

Integrations

Facebook Supported
Google Business Profile Supported
Axis LMS Not Supported
Bing Custom Search Not Supported
ConsumerAffairs Not Supported
Foursquare Not Supported
Instagram Supported
LinkedIn Supported
Rent.com Not Supported
TireShop Not Supported
Verizon Small Business Essentials Not Supported
X (Twitter) Supported
Yelp Not Supported
Zapier Not Supported
Claim Rannko and update features and information
Claim Rannko and update features and information
Claim ReputationDefender and update features and information
Claim ReputationDefender and update features and information