REPLYfairyiQspeaks Limited
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Reply ProBasedin
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Related Products
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About
REPLYfairy is an AI-assisted Google review reply service designed to help businesses stay on top of their online reputation without spending hours responding to customer reviews.
REPLYfairy monitors a connected Google Business Profile for new reviews and creates context-aware responses that match the business's brand voice. Businesses remain in control of what gets published, with options to approve, edit, or reject suggested replies.
For straightforward positive reviews, businesses can choose to enable automatic posting. Reviews involving complaints, sensitive issues, or situations where the AI has lower confidence are flagged for human approval before anything is published.
REPLYfairy also provides monthly reporting covering review-response coverage, response speed, and rating trends.
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About
Break down CX silos and eliminate IT complexities and bottlenecks with Reply Pro's end-to-end tools. Engage all your departments in the CX process to improve customers' experiences and identify opportunities for revenue growth. We hook up all your engagement opportunities in a single inbox, provide tools and automation to decrease costs, and make customer engagement a scalable breeze. With tools and automations, Reply Pro scales authentic customer engagement opportunities, reporting capabilities, and easier resolution processes while driving the costs down (both software and employee costs). Monitor and respond to online reviews from all of the major sites, including collecting your own 1st party reviews. We help you build and optimize 3rd party profile pages and location pages - leading to more traffic, engagement, and customers.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Small and medium-sized businesses, Restaurants and cafés Hotels, Salons and beauty businesses, Retail businesses, Dental clinics, Medical businesses, Local service businesses, Businesses managing multiple Google Business Profile locations
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Audience
Companies looking for an end-to-end customer experience platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
£39
Free Version
Free Trial
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Pricing
$29 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationiQspeaks Limited
Founded: 2024
United Kingdom
replyfairy.com
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Company InformationBasedin
Founded: 2013
United States
replypro.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
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Integrations
Google Business Profile
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