Quip

Quip

Salesforce
Serpent

Serpent

Tekunda
+
+

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About

Quip helps sales teams accelerate business in real-time. Reimagine sales processes with embedded documents, live Salesforce data, and built-in collaboration. Quip is the easiest way for Salesforce customers to transform processes like Account Planning, Mutual Close Plans, and Qualification Notes. Standardize, automate, and embed real-time, collaborative documents inside Salesforce records. Quip documents unite your team’s work and communication, so you can get everything done in one place. Embed spreadsheets into documents to give data the context your team needs to make critical decisions. Streamline your workflow with team chat built into every document and spreadsheet; plus team chat rooms and 1:1 messaging.

About

Serpent is a Salesforce DevOps platform that removes bottlenecks and accelerates release cycles for Salesforce teams. Its task-based workflow gives a simple, visual interface that needs no Git expertise, so teams can plan, track and deploy features and fixes confidently. Org management is streamlined with instant access to scratch orgs, sandboxes and production environments. Serpent automates deployments of metadata and data in one flow, removing the need for complex scripts or command line tools, and includes built-in version control, audit trails and rollback. It also runs a native MCP server, so AI clients such as Claude and Cursor can plan deploys and open pull requests. Used by 60+ Salesforce teams. Serpent is built by Tekunda (tekunda.com), a Salesforce consulting, ISV and PDO partner that runs Serpent on its own client engagements.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams of all sizes that use Salesforce

Audience

Salesforce development teams, release managers, and administrators seeking a user-friendly, scalable DevOps platform to automate deployments, improve collaboration, and accelerate Salesforce release cycles

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$10/month
Free Version Supported
Free Trial Supported

Pricing

$699/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Quip is one of the best collaboration tool platforms ever seen, it provides an extensive interface that contributes to teamwork in an optimal way. We have been using it for its Smart Inbox interface, which has given us the convenience of interacting through different means with our work colleagues to maintain a more active and integrated work, always in real time. It has a large storage capacity for all our documents, which makes it easy for us to make comments and notes, thus maintaining constant progress in our projects and reviewing notes that can correct important aspects. Similarly, it is possible to edit and customize documents within the platform, be it documents or spreadsheets. It also creates the perfect environment for task management, creating a perfect space to plan events and capture tasks in chronological order to achieve all our projects. Likewise, we have made Quip accessible, we can use it either on our computer in the office or wherever we are if we must be outside through our cell phone and in this way stay active in our work.
  • Quip helps to increase collaboration between teams. The user interface is clean and minimal on both mobile and desktop. Easy to create tasks and reminders. Also, it supports Salesforce data extraction.
  • Quip helps me visualize a better solution in collaborating with documents of all kinds, spreadsheets, Word, and more. It has an internal chat that helps me provide a better working relationship between team members. I also like Quip because it has a fascinating display.
  • I need to share documents with my co-workers; Quip makes everything so much simpler and more accessible. I can make revision changes and updates for new users. I use it daily to take important notes. It has been essential for noting down any details and then sharing them. I can use the features quickly; it has good support and lots of information on web forums. It's perfect; use it in your organization.
  • You can easily include this tool with your team to improve team collaboration. No setup and using complexity on this platform. Chat, documentation and other in one salesforce spot.

Cons

  • Without a good internet connection, the updates that we make in the documents are not synchronized correctly, it is then that we constantly lose information, this error is optimal to be modified, an update that guarantees that our data is not lost would give security to our workflow. The cost seems too expensive to me, the platform is excellent and without a doubt it allows us to access an essential utility for our work, however, it can be more economically accessible for all small companies and that it is possible to develop teamwork as Quip tools allow. The learning curve is a bit high; it takes a bit of time to bring the thread to the platform completely and make everything work as an integrated system, the training is good, and the customer support is also good, but it takes a while to fully adapt.
  • Till now haven't experienced any downside about this platform.
  • I would like them to improve functions such as drag and drop; besides the support is slow to solve failures urgently.
  • They should have more synchronization with external platforms; the integrations are very few, and configuring them is difficult.
  • We are having a great experience. No cons. Happy users.

Pros & Cons from Real Users

Pros

  • One-click deployments with rollback options, Supports both scratch orgs and persistent orgs (sandboxes, production), affordable prices
  • Serpent has fundamentally improved the way our Salesforce team handles releases. Before Serpent, we were stuck in a cycle of manual deployments, unpredictable change sets, and fragmented tools. Since adopting Serpent, we’ve standardised our release process using its GitFlow-native interface, allowing developers and admins to collaborate in a much cleaner, more scalable way. We especially appreciate the task-based workflow — it creates a shared source of truth between product, dev, and QA. Features like one-click deploys, rollback, sandbox pooling, and metadata + data deployments have saved us hours each week. The UI is clean and intuitive, even for non-developers on our team. Having Git metadata linked to builds, and visual build timelines, gives us full transparency across environments.
  • great ui/ux design/ great user flow/ great features/ ease of use/ helps user starts a project easily connects with GitHub
  • Serpent brings everyone into the release process—whether you're writing code or not. It makes collaboration easy without relying on complex tooling or command-line expertise.

Cons

  • It’s a relatively new tool, so it doesn’t have the same community size
  • UX still evolving — while the core flows are solid, some areas could benefit from better visual hierarchy and contextual help. Limited free trial
  • some user experience needs to be enhanced to be better
  • Serpent is still growing its ecosystem, so while it covers the essentials well, you might not find the same level of third-party integrations or community resources you’d expect from more established platforms.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Salesforce
Founded: 1999
United States
quip.com

Company Information

Tekunda
Founded: 2018
Dubai, United Arab Emirates
serpent.cloud

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Categories

Categories

DevOps Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Not Supported
Content Management Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Supported
Video Conferencing Supported

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Not Supported
Document Capture Not Supported
Document Conversion Not Supported
Document Delivery Not Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Not Supported
Email Management Not Supported
File Recovery Supported
File Type Conversion Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Not Supported
Version Control Supported

Idea Management Features

Activity Dashboard Not Supported
Brainstorming Supported
Collaboration Supported
Creator Tracking Not Supported
Idea Ranking Supported
Project Tracking Supported
Status Tracking Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Sales Enablement Features

Collaboration Supported
Contact Management Not Supported
Content Management Supported
Document Management Supported
Goals / Quota Management Not Supported
Lead Management Not Supported
Meeting Management Supported
Performance Management Not Supported
Presentation Management Not Supported
Proposal Management Not Supported
Territory Management Not Supported
Training Management Not Supported

DevOps Features

Approval Workflow Supported
Dashboard Supported
KPIs Not Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Supported
Timeline Management Not Supported
Troubleshooting Reports Supported

Integrations

GitHub Supported
Jira Supported
Salesforce Supported
APIANT Supported
Bitbucket Not Supported
Dropbox Supported
GitLab Not Supported
Google Docs Supported
Jira Service Management Supported
Onna Supported
RELAYTO Supported
RegFox Supported
Rootly Supported
Slack Supported
Unleash Supported
Upland Altify Supported
Workato Supported
Wufoo Supported
Zight Supported
effx Supported

Integrations

GitHub Supported
Jira Supported
Salesforce Supported
APIANT Not Supported
Bitbucket Supported
Dropbox Not Supported
GitLab Supported
Google Docs Not Supported
Jira Service Management Not Supported
Onna Not Supported
RELAYTO Not Supported
RegFox Not Supported
Rootly Not Supported
Slack Not Supported
Unleash Not Supported
Upland Altify Not Supported
Workato Not Supported
Wufoo Not Supported
Zight Not Supported
effx Not Supported
Claim Quip and update features and information
Claim Quip and update features and information
Claim Serpent and update features and information
Claim Serpent and update features and information