Smartype

Smartype

Narratek
+
+

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About

A virtual waiting room is a page that holds visitors away from a busy website and feeds them back to the protected website at a rate it can handle while still maintaining responsiveness and performance. This means websites can handle unexpected or sudden peaks in traffic without website crashes, and without having to waste energy powering additional servers when things are not busy, so it's green tech too. Fair virtual waiting rooms pass visitors back in first-come, first-served order. A good virtual waiting room should also keep the visitor fully informed of their progress and remaining wait. There's nothing worse for your business than a crashed site. High-demand sales don't just damage your servers, they damage your reputation. Protect your customers' goodwill with a smooth branded journey. Show your customers that fairness matters with our proprietary first-in, first-out virtual waiting room technology, invented by us and originally patented in 2004.

About

Smartype was the world's first predictive typing system, which is also known as automated word completion. It was invented by Joe and Maria Weber. Patent filed in 1990; awarded 1994. That invention was recognized as one of the 56 most important innovations to come out of Massachusetts, along with: the telephone, Internet, first college, Facebook, anesthesia, etc. Smartype has had a list price of $150 for many years, being purchased primarily by medical transcriptionists. It has dramatically improved their productivity, saving up to 70% of their keystrokes. Narratek has now decided to make it available at no charge. Anyone who has been benefiting from this software please let your colleagues and friends know that they can now experience those same unparalleled speedtyping advantages without any cost. Narratek will be unable to provide full support for this program going forward.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses seeking a solution to handle peaks in traffic or busy onsales without website crashes

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
You can create a Virtual Waiting Room on our Free Tier right now. Our Free Tier gives you more than any other Virtual Waiting Room provider, and is ideal if you want to try out Queue-Fair, with full Portal access and a range of branding options for your Queue Pages included. You won't find a more comprehensive free Virtual Waiting Room or free online queue offering anywhere.

If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.

There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
Free Version Supported
Free Trial Supported

Pricing

$150 one-time payment
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The platform has worked exactly as we've needed it to. Gave us complete confidence when our customers send out high traffic forms. Dashboard interface is nice and clean and the onboarding answered any questions we had. Very simple and easy to set-up. Our customers got positive feedback from their customers.
  • Queue-Fair were an absolute lifesaver for us. We ran into serious traffic issues on launch day, and their team stepped in immediately. They helped us stabilise everything quickly, and when we relaunched 24 hours later, the queuing system worked flawlessly. Every step of the way, their support was quick, clear, and genuinely reassuring. Couldn't ask for more. Highly recommended.
  • Honestly the support has been the best part. Any question we had, they got back to us fast and actually understood what we were trying to do. Also there are integration guides for basically everything, so setting it up was way less painful than I thought it would be.
  • Cost, Service and Technology. All good, all well explained and a smooth integration process. Great customer care in terms of recommendations to save money.
  • Path-level protection of just the checkout flow; true FIFO queuing with a visible position counter; multiple simultaneous queues per event; scalper-bot filtering; setup took minutes with one line of code; usage-based pricing suits event-driven traffic spikes; responsive support.

Cons

  • So far, nothing to dislike. It has worked for us as hoped and we have not run into any issues.
  • Everything was superb - no cons at all. They couldn't have been more helpful and everything worked perfectly.
  • Nothing really so far. We haven't been using it for very long, so ask me again after a few more big sales 🙂
  • None as of yet. A very good start to our relationship.
  • Nothing significant so far — it's done what we needed it to do

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Queue-Fair
Founded: 2004
United Kingdom
queue-fair.com

Company Information

Narratek
Founded: 1990
United States
www.smartype.com

Alternatives

Queue-it

Queue-it

Queue-it ApS

Alternatives

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INNOVATOR Enterprise

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MedSuite

MedSuite

Abeo Management

Categories

Categories

Productivity Supported

Integrations

Amazon CloudFront Supported
Android Supported
Apple iOS Supported
Cloudflare Supported
Google Tag Manager Supported
Java Supported
JavaScript Supported
Magento Supported
Node.js Supported
PHP Supported
Python Supported
React Supported
Ruby Supported
WooCommerce Supported
WordPress Supported

Integrations

Amazon CloudFront Not Supported
Android Not Supported
Apple iOS Not Supported
Cloudflare Not Supported
Google Tag Manager Not Supported
Java Not Supported
JavaScript Not Supported
Magento Not Supported
Node.js Not Supported
PHP Not Supported
Python Not Supported
React Not Supported
Ruby Not Supported
WooCommerce Not Supported
WordPress Not Supported
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Claim Queue-Fair and update features and information
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Claim Smartype and update features and information