Related Products
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About
A virtual waiting room is a page that holds visitors away from a busy website and feeds them back to the protected website at a rate it can handle while still maintaining responsiveness and performance.
This means websites can handle unexpected or sudden peaks in traffic without website crashes, and without having to waste energy powering additional servers when things are not busy, so it's green tech too.
Fair virtual waiting rooms pass visitors back in first-come, first-served order. A good virtual waiting room should also keep the visitor fully informed of their progress and remaining wait.
There's nothing worse for your business than a crashed site. High-demand sales don't just damage your servers, they damage your reputation.
Protect your customers' goodwill with a smooth branded journey. Show your customers that fairness matters with our proprietary first-in, first-out virtual waiting room technology, invented by us and originally patented in 2004.
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About
QueueCare is a cloud queue management system for clinics and medical centres. Reception works a live board with a column for each doctor or room, and moves a patient to another doctor with one drag. Patients check in by scanning a QR code at the door, with no app to install, and follow their place in line on their own phone. Any TV with a browser becomes a waiting-room screen that calls the next patient by name and room, aloud, in Arabic or English. QueueCare also prints numbered tickets at the desk or from a self-service kiosk, keeps walk-ins and appointments on one board, and gives reception and the doctors' rooms a team chat attached to each patient. Analytics show the average wait, the busiest hours and each doctor's wait and consultation time. Arabic is native, right to left. Pro is $179 a month billed yearly or $199 billed quarterly; Ultra for multi-branch groups is priced on request. Every plan has a 30-day free trial, and a live demo needs no sign-up.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and businesses seeking a solution to handle peaks in traffic or busy onsales without website crashes
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Audience
Clinics and medical centres that run a waiting room: reception staff, doctors, and the patients waiting to be called
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
You can create a Virtual Waiting Room on our Free Tier right now. Our Free Tier gives you more than any other Virtual Waiting Room provider, and is ideal if you want to try out Queue-Fair, with full Portal access and a range of branding options for your Queue Pages included. You won't find a more comprehensive free Virtual Waiting Room or free online queue offering anywhere.
If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you. There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
Free Version
Supported
Free Trial
Supported
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Pricing
$179/month
Pro: $179 per month billed yearly, or $199 per month billed quarterly. Includes 15 doctor rooms, 5 reception desks, up to 200 patients a day, 5 waiting-room screens, analytics and team chat.
Ultra: price on request, for medical groups with several branches or floors. Unlimited rooms, desks, patients and screens. Every plan starts with a 30-day free trial, no credit card required.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationQueue-Fair
Founded: 2004
United Kingdom
queue-fair.com
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Company InformationQueueCare
Founded: 2025
Aqaba, Jordan
queue.care
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Alternatives |
Alternatives |
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Categories |
CategoriesQueueCare is a queue management system built for the waiting room of a clinic or medical centre. Reception works one live board with a column per doctor or room, moves a patient to another doctor with a drag, and keeps walk-ins and appointments in the same line. Patients join from their own phone by scanning a QR code at the door, with nothing to install, and watch their place move. Any TV with a browser becomes the waiting-room screen and calls each patient by name and room, aloud, in Arabic or English. Numbered tickets print at the desk or from a self-service kiosk, and the day's analytics show the average wait, the busiest hours and each doctor's wait and consultation time. |
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Queue Management Features
Appointment Scheduling
Not Supported
Calendar
Not Supported
Communication Tools
Supported
Contactless
Supported
Customer Surveys
Not Supported
Dashboard
Supported
For Banks
Not Supported
For Government
Not Supported
For Healthcare
Supported
For Restaurants
Not Supported
For Retail
Not Supported
SMS Marketing
Not Supported
Supports Multiple Counters
Supported
Virtual Queue
Supported
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Integrations
Amazon CloudFront
Supported
Android
Supported
Apple iOS
Supported
Cloudflare
Supported
Google Tag Manager
Supported
Java
Supported
JavaScript
Supported
Magento
Supported
Node.js
Supported
PHP
Supported
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Integrations
Amazon CloudFront
Not Supported
Android
Not Supported
Apple iOS
Not Supported
Cloudflare
Not Supported
Google Tag Manager
Not Supported
Java
Not Supported
JavaScript
Not Supported
Magento
Not Supported
Node.js
Not Supported
PHP
Not Supported
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