QuestionPro

QuestionPro

4.7 out of 5 stars
Sentink

Sentink

COODAI
QuestionPro Sentink

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QuestionPro:

About

QuestionPro is a powerful survey and research platform that helps individuals, startups, non-profits, small and medium businesses, and enterprises gather actionable insights. The platform supports over 40 question types, advanced survey logic, and fully customizable surveys for any audience. AI-powered survey creation speeds up survey design, while QuestionPro BI and PathosAI provide deep analytics and sentiment analysis for data-driven decisions. Surveys can be deployed via email, social media, website pop-ups, or offline, making it easy to reach respondents anywhere. Integrations with tools like Tableau and Zapier allow seamless data management and reporting. QuestionPro transforms raw data into meaningful insights, enabling organizations to improve products, research markets, and make confident business decisions.
Sentink:

About

Sentink is a cloud market research and survey platform for organizations that need to design studies, reach respondents, and analyze feedback. It combines AI-assisted survey creation, multilingual forms, respondent sourcing, online research communities, and diary studies with tools for customer satisfaction, NPS, and qualitative research. Surveys can be distributed through web links and WhatsApp, with targeted audiences and varied question formats. Researchers can review results in dashboards, apply cross-tabulations, analyze text and sentiment, generate AI-supported insights and reports, and export data for further analysis. Sentink supports Arabic- and English-language research for consumer, customer-experience, employee, product, and market studies, including projects focused on the UAE and wider MENA region. The platform combines survey design, response collection, respondent management, and analysis for research teams.
QuestionPro:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Sentink:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
QuestionPro:

Audience

From individuals and freelancers to startups, non-profits, small and medium businesses, and enterprises, QuestionPro’s survey and research capabilities make it easy to gather insights, analyze data, and make informed decisions.
Sentink:

Audience

Market research agencies, enterprises, startups, marketing teams, customer experience (CX) professionals, product managers, HR teams, academic researchers, and organizations conducting consumer research, surveys, and qualitative studies.
QuestionPro:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Sentink:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
QuestionPro:

API

Offers API Supported
Sentink:

API

Offers API Supported
QuestionPro:

Screenshots and Videos

Sentink:

Screenshots and Videos

QuestionPro:

Pricing

$99/month for 1 year
Essentials (Free Edition) – Free forever, ideal for individual users or small teams starting with surveys and basic research.

Advanced Edition – $99/month, 1-year term; includes AI-powered survey creation, advanced logic, and analytics for survey and research use cases.

Team Edition – $83 per user/month, for 5 users or more; designed for small to medium teams across Surveys, Research, EX, and CX, including collaboration tools and integrations.

Research Edition – Contact Vendor; tailored for large enterprises needing deep research capabilities, advanced analytics, and AI-powered insights.

Employee Experience Edition – Contact Vendor; includes engagement surveys, pulse surveys, sentiment analysis, and EX dashboards for HR teams.

Customer Experience Edition – Contact Vendor; features VoC surveys, journey mapping, NPS tracking, and CX dashboards for customer insights teams.
Free Version Supported
Free Trial Supported
Sentink:

Pricing

$49/month
Free Plan: 50 completed responses per year, 3 surveys, and 1 seat. Starter costs $49/month and includes 12,000 responses per year, 5 active surveys, and 1 seat. Growth costs $99/month, and Pro costs $299/month. Yearly billing offers 20% savings. Corporate plans have custom pricing.
Free Version Supported
Free Trial Not Supported
QuestionPro:

Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 5.0 / 5
Sentink:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
QuestionPro:

Pros & Cons from Real Users

Pros

  • QuestionPro is really easy to learn and use. The customer service is excellent with rich resources to check.
  • We recently switched over to QuestionPro from another survey platform because a lot of our projects could not access the old platform due to security issues. There have been a few things we've been asked to do in QuestionPro that I didn't know how to do and I've avoided doing them for lack of time! We finally had to start using QuestionPro for certificates and it hasn't been that easy for me to figure out. But having Suraj available any time I have questions with the click of a button has made ALL THE DIFFERENCE. If I can't figure it out Suraj sends me details including short little videos on HOW to do it! Sounds like a simple thing probably, but when you're so busy that you don't have time to learn the new platform, having support at the click of my mouse has made ALL THE DIFFERENCE! Have no fear, QuestionPro Pros are here!
  • I chatted with the Customer agent who was very helpful and resolved my query within a short time. Response on chat was very quick and I didn't have to go through a bot. Very happy.
  • Easy tool to create a series of questions plus translations are super easy to upload or manually tweak as well. It's a great bonus. The self-guide material is also super helpful and easy to understand. And when you have questions you have a great support team via chat that are just so friendly and helpful. It's made this whole experience less stressful and exciting thank you so much.
  • Easy to read easy to use easy everything easy customer service team when help is required. Very good app.

Cons

  • I haven't found anything unpleasant about QuestionPro.
  • Having to ask for help so often. I do wish (and maybe there is & I'm just not aware) there was more focused training I could attend or videos I could watch to learn new things. I just haven't had the time to invest in learning as much as I'd like.
  • Nothing. I have no cons since I have been using the product as I am satisfied with all that I am doing with it.
  • Nothing to report here. I'm a happy customer with the services provided.
  • Not much to dislike at all. A fantastic app all over.
QuestionPro:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Sentink:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
QuestionPro:

Company Information

QuestionPro
Founded: 2005
United States
www.questionpro.com
Sentink:

Company Information

COODAI
Founded: 2023
United Arab Emirates
sentink.com
QuestionPro:

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QuestionPro:

Categories

Market Research Supported
Panel Management Supported
SMS Survey Supported
Survey Supported
Sentink:

Categories

Market Research Supported
Survey Supported
QuestionPro:

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Supported
Paper-Based Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported
QuestionPro:

Integrations

Adobe Marketo Engage Supported
Alterna CX Supported
Caspio Supported
ChatGPT Not Supported
Claude Not Supported
Dimension Labs Supported
Dropbox Supported
Google Analytics Supported
Google Docs Supported
HubSpot CRM Supported
HubSpot Marketing Hub Supported
LinkedIn Supported
Microsoft Dynamics 365 Supported
Model Context Protocol (MCP) Not Supported
Salesforce Supported
Stackreaction Supported
Tableau Supported
TryMyUI Supported
X (Twitter) Supported
Zapier Supported
Sentink:

Integrations

Adobe Marketo Engage Not Supported
Alterna CX Not Supported
Caspio Not Supported
ChatGPT Supported
Claude Supported
Dimension Labs Not Supported
Dropbox Not Supported
Google Analytics Not Supported
Google Docs Not Supported
HubSpot CRM Not Supported
HubSpot Marketing Hub Not Supported
LinkedIn Not Supported
Microsoft Dynamics 365 Not Supported
Model Context Protocol (MCP) Supported
Salesforce Not Supported
Stackreaction Not Supported
Tableau Not Supported
TryMyUI Not Supported
X (Twitter) Not Supported
Zapier Not Supported
QuestionPro:
Claim QuestionPro and update features and information
Claim QuestionPro and update features and information
Sentink:
Claim Sentink and update features and information
Claim Sentink and update features and information