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About

Question Base is an AI autoresponder for Slack, it answers the most repetitive questions, so you don't have to. Question Base uses LLMs to generate draft answers and can sometimes make mistakes. Make sure to double-check before verifying an answer. Question Base generates a database of answers for the common questions people ask. Question Base uses AI to generate questions and answers based on chat history. Review the answers to ensure accuracy. You are always in control of the content. Question Base monitors your messages and channels for new questions and answers the moment it detects a new one. You spend less time answering questions on Slack, you spend less time documenting things, and your team is less dependent on you. Imagine a knowledge base that learns from employees to onboard new remote workers, resolve async dependencies, unblock salespeople, or give customer agents resolutions in seconds rather than hours.

About

Tettra is an internal knowledge base with smart workflows to help you answer repetitive questions. Tettra helps you document important processes, policies, and procedures in one centralized place. This makes onboarding new teammates much faster and answering questions less repetitive. Most of our time is spent in cloud apps. As software continues to eat the world, the amount of information we create and the number of tools we use continues to rise. With all this information comes downsides. This fragmentation of tools and teams makes it tough to share context and agree on the best decisions, especially cross-functionally. On growing teams, your best employees shouldn't be bogged down by repetitive questions. To move fast, everyone needs access to the same information and principles. Your internal knowledge base will only be successful if everyone contributes to it. Tettra makes it easy for anyone to contribute knowledge by referencing content in other systems.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises interested in a knowledge base solution that learns from employees to onboard new remote workers

Audience

Companies that want an internal knowledge base with smart workflows that integrates with software they already use

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$300 per month
Free Version Not Supported
Free Trial Supported

Pricing

$99 per month
For first 10 users
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Its Slack technology is good and provides common queries at same platform so that user can answer one question and replies will be the same on all related questions. It works on cloud and provides various detailed information. It's common platform for generating SOPs, System and process reduce the cross linkages.
  • #1- Tettra is Slack based software, help you get many company information without leaving Slack. #2- Simple to add and edit information, with some commands #3- Implementation on Slack is easy. #4- Can be integrated with cloud storage.

Cons

  • Additional features like fetching and API integrations is requested on devices works on mac platforms. Customer support connect on email via contact us.
  • #1- Page automation should be there with more features.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Question Base
United States
www.questionbase.com

Company Information

Tettra
Founded: 2015
United States
tettra.co

Alternatives

Alternatives

Bit.ai

Bit.ai

Bit Tech Labs
Confluence

Confluence

Atlassian

Categories

AI Knowledge Base Supported
AI Tools Supported

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Supported
Collaboration Tools Supported
Docs Web Hosting Not Supported
Feedback Capture Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Supported
WYSIWIG Editor Not Supported

Integrations

Slack Supported
GitHub Not Supported
Google Docs Not Supported
Jotform Not Supported
LinkedIn Not Supported
Loom Not Supported
Microsoft Teams Not Supported
Prezi Not Supported
SlideShare Not Supported
Stackreaction Not Supported
Typeform Not Supported
Vimeo Not Supported
Wistia Not Supported
Wufoo Not Supported
YouTube Not Supported
Zapier Not Supported
Zight Not Supported

Integrations

Slack Supported
GitHub Supported
Google Docs Supported
Jotform Supported
LinkedIn Supported
Loom Supported
Microsoft Teams Supported
Prezi Supported
SlideShare Supported
Stackreaction Supported
Typeform Supported
Vimeo Supported
Wistia Supported
Wufoo Supported
YouTube Supported
Zapier Supported
Zight Supported
Claim Question Base and update features and information
Claim Question Base and update features and information
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Claim Tettra and update features and information