Quantum RetailQuantum Retail Techonolgy
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About
Quantum’s retail inventory optimization solutions integrate retail science and predictive analytics to deliver the industry’s most advanced demand-driven merchandising and inventory optimization solutions. Q’s insights enable the world’s most innovative retailers to further understand their consumer demand and act on it in order to establish an intelligent merchandising process that secures long-term profitability. It’s inventory with intuition. Q‘s profit-driven retail software adapts to your business cycles, providing insightful intelligence that enables you to capitalize on variable market forces and optimize the value of your inventory. Quantum’s innovative retail technology is the combined experience, intelligence, and vision of six seasoned industry executives who believed they could create a retail platform that streamlines supply chain complexities to provide intuitive inventory solutions—plus the infinite ingenuity of Q.
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About
QuantumDesk is an AI-native customer service platform built for modern support teams. Unlike traditional help desk platforms where AI is offered as an add-on. Quantum Desk has AI Native Capabilities at every plan.
The platform brings customer conversations from email, live chat, WhatsApp, social media, and APIs into one unified workspace. Quantum AI then curates the inbox automatically, organizing and prioritizing tickets by urgency, sentiment, intent, and channel so agents focus on what matters most.
At the center of the platform is Quantum AI, which supports customers, agents, and administrators. Customers can get instant answers to common questions such as order status, refunds, and account help. Agents receive AI assistance for drafting responses, summarizing conversations, adjusting tone, and identifying next-best actions. Administrators gain visibility into ticket trends, AI resolution rates, and support performance.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Retailers and businesses searching for a solution to manage their sales and every day operations
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Audience
Customer support teams, SMBs and Mid-market, E-commerce businesses, SaaS companies, Businesses with high customer support volumes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationQuantum Retail Techonolgy
Founded: 2004
United States
www.quantumretail.com
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Company InformationQuantumDesk
Founded: 2025
India
www.quantumdesk.com
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Categories |
Categories |
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Inventory Control Features
Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
Serial Number Tracking
SKU / UPC Codes
Supplier Management
Retail Management Features
Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
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Integrations
WhatsApp
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