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About

Machine learning alone is usually not enough, it only provides predictions or classifications but doesn't answer how to achieve your goals. A DI model links actions to outcomes and makes assumptions and predictions explicit so that you can change them with data or your expertise as your organization learns more over time. How can event centers, sporting venues, schools, universities, office buildings, and industrial facilities minimize the risk of COVID19? Many organizations wish to go beyond government guidelines for a greater level of COVID19 safety. And, just like pilots run simulations to learn how to fly, our Pandemic Action Advisor (PANDAA) lets you simulate the effects of different safety decisions (masks, HVAC, social distancing, Far UVC, and more) within your specific building shape, and for people moving through your space the way your staff and/or visitors do. Let's face it, AI (including ML and DI) is growing up.

About

harpin AI transforms disconnected customer- and operational-data systems into a trusted, unified foundation that delivers real-time answers and actionable recommendations across sales, marketing, support, operations, and executive workflows. It rapidly connects to core systems such as CRM, POS, CCaaS, PMS, and loyalty tools, validates and hydrates data in the first two weeks, then surfaces root causes of performance blocks, untapped opportunities, and next best actions for frontline teams and leadership. With modules like Beacon for executive visibility, Momentum for revenue acceleration, and Catalyst for CX and operations transformation, harpin AI helps route the right leads, personalize offers in live interactions, reduce handle times and campaign waste, and deliver improved conversions, loyalty, and efficiency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and companies searching for a solution to improve their predictions or classifications

Audience

Enterprises with sales, marketing, and customer-experience teams in search of a tool to improve conversions, personalize engagements, and gain real-time operational clarity

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • harpin AI goes beyond simply reporting data - connects information from systems e.g., CRM, POS, contact-center, PMS, and loyalty platforms - turns that data into practical answers and recommended next steps

Cons

  • designed for organizations with complex data environments - implementation requires coordination across multiple systems and departments - the onboarding guidance and support though are superb

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Quantellia
United States
quantellia.com

Company Information

harpin AI
United States
harpin.ai/

Alternatives

Alternatives

TreeAge Pro

TreeAge Pro

TreeAge Software
VEDA

VEDA

Samta.ai

Categories

Categories

AI Tools Supported
Decision Support Supported

Integrations

No info available.

Integrations

No info available.
Claim Quantellia and update features and information
Claim Quantellia and update features and information
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Claim harpin AI and update features and information