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About

We upgrade & automate your existing queuing or appointment booking systems, providing customers easy access to services through your company’s website/app on all devices. Out-of-the-box or custom-built solutions for organizations of any size, specifically adjusted for industries with high-security and service requirements. Empower your visitors with easy, safe access to your services eliminating the stress of physical queuing while increasing the satisfaction rate. Virtual queuing & booking with real-time availability. Front desk 24/7 available in over 140 languages. Sends automated reminders about upcoming visits & inquiries. Shows nearest branches & real-time status. With phone number, e-mail, or other of your preference. Connected to your existing booking system. The most valuable indirect benefits from our system are the data insights & summaries.

About

Verint Appointment Booking and Queuing is a customer experience and service operations platform that helps businesses manage appointments, customer waitlists, and in-person service interactions. The software connects digital appointment scheduling with physical locations, allowing customers to book services online, join virtual queues, and receive real-time updates about their visits. Its appointment management capabilities coordinate customer bookings with employee availability, location capacity, and operational requirements to reduce scheduling conflicts. Queue management tools allow walk-in customers to check in through kiosks, QR codes, SMS links, or staff members while receiving automated wait time notifications. Businesses can monitor customer traffic, manage service demand, collect feedback, and improve employee productivity through integrated scheduling and analytics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Queueing and booking software for businesses

Audience

Banks, credit unions, retail stores, universities, healthcare providers, pharmacies, government service offices, travel companies, hospitality businesses, branch managers, customer experience teams, service operations managers, and organizations seeking appointment scheduling, virtual queue management, walk-in customer management, wait time reduction, employee scheduling integration, and omnichannel service automation

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Qticket
United Kingdom
www.qticketapp.com/business/

Company Information

Verint Systems
Founded: 1994
United States
www.verint.com/appointment-booking-and-queuing/

Alternatives

Alternatives

WaitWell

WaitWell

4.8 out of 5 stars
Jonot

Jonot

Jonot Oy

Categories

Queue Management Supported

Categories

Queue Management Supported
Waitlist Supported

Integrations

Confer With Not Supported
Grassfish Not Supported

Integrations

Confer With Supported
Grassfish Supported
Claim Qticket and update features and information
Claim Qticket and update features and information
Claim Verint Appointment Booking and Queuing and update features and information
Claim Verint Appointment Booking and Queuing and update features and information