Related Products
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About
Instilling Quality is a unique quality assurance tool that objectively selects and scores the accuracy and completeness of follow-up activities on accounts, by user. The tool is a component of Resolution Queue™, a PwC proprietary, customizable workflow software for healthcare accounts receivable (A/R), but can be licensed separately and used as a standalone tool, depending on your needs. Instilling Quality software randomly selects work completed by collection specialists and assigns a numeric score based on the thoroughness and completeness of each account. Users can identify the exact criteria so they may score accounts accordingly. Sample work reviewed for quality is based on a user score’s 90-day rolling average. The higher the team member’s score, the fewer accounts reviewed; the lower the scores, the more accounts will be queued for review to help improve reviews.
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About
Resolution Queue is the proprietary, customizable workflow software for healthcare accounts receivable (A/R) remediation. Within Resolution Queue is a quality monitoring tool called Instilling Quality, which objectively scores follow-up activities on accounts by user, confirming that accounts are worked effectively. These tools can be used in conjunction with one another or can be licensed separately as standalone tools, based on your needs. The lessons we learned by collaborating with healthcare providers over the years helped us develop Resolution Queue, which can seamlessly automate the process of distributing and tracking A/R assigned to staff and can lead to higher cash collections and account resolution. Resolution Queue allows you to make the decision on prioritizing accounts. The work queues can be preset or created on-demand using various data fields such as payer, groups, balance, age, etc.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a healthcare AR remediation tool
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Audience
Healthcare centers searching for a workflow software
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPwC
Founded: 1998
United Kingdom
www.pwc.com/us/en/products/instilling-quality.html
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Company InformationPwC
Founded: 1998
United Kingdom
www.pwc.com/us/en/products/resolution-queue.html
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Integrations
No info available.
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Integrations
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