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About

PushFeedback is a lightweight feedback widget platform designed to help teams collect, visualize, and analyze user feedback directly from their documentation sites. It enables organizations to embed a customizable widget into their docs so users can report what is confusing, missing, or not working, giving teams precise insight into content quality and usability. Visual feedback with screenshots allows users to capture exactly what they see and annotate specific elements, removing ambiguity from comments and making issues easier to diagnose. It provides real-time analytics dashboards that highlight feedback trends, sentiment patterns, and the pages that generate the most negative responses, helping teams prioritize updates based on real user input. Built-in AI Reports automatically analyze feedback at scale and generate structured summaries, recurring themes, and actionable recommendations, eliminating the need to manually review large volumes of comments.

About

Feel the pulse of your brand by capturing continuous feedback at any relevant touchpoint online or offline. Foster a customer-centric culture with actionable insights gained from feedback data. Shape the net reputation of your organization with active feedback management and marketable content. Transactional feedback is generated when you ask a person (i.e. customer, supplier, agent, etc.) for feedback after an interaction with your organization. Typically this will be at one or more touchpoints and can include: purchase order, claim entry, product delivery, check-out, a visit by a service technician, and many more. Each feedback is associated with somebody who really did interact with your organization, making feedback both valuable and authentic. The great benefit of transactional feedback is the ability to capture opinions when they change. Because the perception of your organization rarely changes without a reason, people are much more likely to change their opinion.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Documentation and product teams that need an embedded widget to capture and analyze user feedback in order to improve technical content and user experience

Audience

Companies and organizations in need of a cloud-based transactional feedback platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$24 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

PushFeedback
United States
pushfeedback.com

Company Information

eTrusted
Germany
enterprise.etrusted.com

Alternatives

Alternatives

Categories

Customer Feedback Supported

Categories

Customer Feedback Supported

Integrations

Astro Supported
CSS Supported
Gatsby Supported
HTML Supported
Hugo Supported
Jekyll Supported
Jira Supported
Layout Supported
LearnDash Supported
Microsoft Teams Supported
Next.js Supported
Nextra Supported
Paligo Supported
Slack Supported
Sphinx Supported
VuePress Supported
Webflow Supported
WordPress Supported
Zapier Supported
npm Supported

Integrations

Astro Not Supported
CSS Not Supported
Gatsby Not Supported
HTML Not Supported
Hugo Not Supported
Jekyll Not Supported
Jira Not Supported
Layout Not Supported
LearnDash Not Supported
Microsoft Teams Not Supported
Next.js Not Supported
Nextra Not Supported
Paligo Not Supported
Slack Not Supported
Sphinx Not Supported
VuePress Not Supported
Webflow Not Supported
WordPress Not Supported
Zapier Not Supported
npm Not Supported
Claim PushFeedback and update features and information
Claim PushFeedback and update features and information
Claim eTrusted and update features and information
Claim eTrusted and update features and information