ViewPoint

ViewPoint

ViewPoint Feedback
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About

PushFeedback is a lightweight feedback widget platform designed to help teams collect, visualize, and analyze user feedback directly from their documentation sites. It enables organizations to embed a customizable widget into their docs so users can report what is confusing, missing, or not working, giving teams precise insight into content quality and usability. Visual feedback with screenshots allows users to capture exactly what they see and annotate specific elements, removing ambiguity from comments and making issues easier to diagnose. It provides real-time analytics dashboards that highlight feedback trends, sentiment patterns, and the pages that generate the most negative responses, helping teams prioritize updates based on real user input. Built-in AI Reports automatically analyze feedback at scale and generate structured summaries, recurring themes, and actionable recommendations, eliminating the need to manually review large volumes of comments.

About

You know your customers hold the key to your success. The question is — how do you really capture what they think, right there in the moment? That’s why we’ve created ViewPoint. Our kiosks, surveys, and digital tools are designed to make feedback effortless — so your customers can share their thoughts instantly. And here’s the thing; kiosks capture those responses with far greater accuracy than traditional methods like QR codes or emails. Because they’re right there, in the moment, they gather the truth as it happens ; not a memory of it later. But here’s where it gets powerful. Everything flows straight into the Feedback Hub — a central space that transforms thousands of little moments into a clear picture of what really matters. It’s like switching on the lights across your whole organisation. With real-time accuracy, live reporting, & AI assist insights, you don’t just see the feedback — you act on it. That’s how businesses build loyalty, sharpen reputation, and unlock growth

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Documentation and product teams that need an embedded widget to capture and analyze user feedback in order to improve technical content and user experience

Audience

Real-time feedback solution for companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$24 per month
Free Version Supported
Free Trial Supported

Pricing

£75
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

PushFeedback
United States
pushfeedback.com

Company Information

ViewPoint Feedback
Founded: 2001
United Kingdom
www.viewpointfeedback.com

Alternatives

Alternatives

Proteus

Proteus

Xergy
Usabilla

Usabilla

SurveyMonkey

Categories

Customer Feedback Supported

Categories

Customer Feedback Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Integrations

Aimsio Not Supported
Buddy Punch Not Supported
CSS Supported
Docusaurus Supported
Gatsby Supported
HTML Supported
Hugo Supported
Jekyll Supported
Jira Supported
LearnDash Supported
Make Supported
Methvin Not Supported
Microsoft Teams Supported
Paligo Supported
Slack Supported
Sphinx Supported
Vue.js Supported
Webflow Supported
Zapier Supported
npm Supported

Integrations

Aimsio Supported
Buddy Punch Supported
CSS Not Supported
Docusaurus Not Supported
Gatsby Not Supported
HTML Not Supported
Hugo Not Supported
Jekyll Not Supported
Jira Not Supported
LearnDash Not Supported
Make Not Supported
Methvin Supported
Microsoft Teams Not Supported
Paligo Not Supported
Slack Not Supported
Sphinx Not Supported
Vue.js Not Supported
Webflow Not Supported
Zapier Not Supported
npm Not Supported
Claim PushFeedback and update features and information
Claim PushFeedback and update features and information
Claim ViewPoint and update features and information
Claim ViewPoint and update features and information