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About

Give all of our features a try for free for 30 days and share the right information, at the right time, in the moments that matter most for your customers. Use live chat software to have conversations with your website visitors and uncover additional details through real-time visitor analytics and contact history. Together, these complementary tools give you insights into traffic trends, user experience, marketing campaign effectiveness and more. You can also leverage this information to identify promising leads, then use the visitor alerts feature and trigger-based chat functionality to capitalize on your most qualified prospects, resulting in increased sales for your business. Use visitor analytics and contact history to have better conversations. Pure Chat is ideal for advanced sales and marketing teams who want to connect with their website visitors throughout the customer lifecycle by leveraging data and insights from chat conversations and user behaviors.

About

Convert visitors into happy customers by automating communications. Let the bots do the work proactively engaging customers with context-based messages. Empower self-service for maximum customer convenience. Reduce customer service costs with KB tutorials, step-by-step guides, advisory bots and real-time chat. Make every visitor a happy repeat customer. Create unparalleled customer experience through engagement bots, knowledge base, and chat on-demand. Fast-track customer issue resolution with full-featured task management. Keep everything organized and discoverable by your team. Real collaboration in real-time. Automate engagements with your website visitors. Provide on-demand content to your website visitors. Promote your product via targeted engagements. Educate website visitors about your product or services. Provide content management services to your clients. Enhance your client’s lead generation. Improve conversion rate via targeted engagements.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to add live chat to their website

Audience

Businesses looking for a solution to engage, serve, and retain their customers 24x7

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

$11 per user per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I like this software because it has multiple options that help me be more precise when collaborating with other clients. It has very fluid support; they answer quickly and are always aware of my suggestions. Pure Chat is very comfortable and is constantly growing because they are always updating it. I was able to increase collaboration and quality in all sectors.
  • I have used Pure Chat for close to three years now and I like many things about this tool. First, I appreciate the ease of integration and customization. Secondly, I like that there is a free and trial version to get a feel of what the software can do. I also like that there are different versions for various devices such as mobile (Android and iOS) and web based versions.
  • Pure Chat is a live chat software. Powerful and integrated software. Trigger based notification. Unlimited contacts. Simple and user friendly. Some of its features are marketing campaign traffic, trend, user experience. Increases sales for our business. It can be used on both mobile and desktop.

Cons

  • I don't have anything negative to mention about Pure Chat; on the contrary, it is incredibly comfortable. I can enjoy this program at a reasonable price. Its functions are of great opportunity; it has proven to be excellent software.
  • Since deployment of Pure Chat, I would be lying to say I have experienced challenges.
  • Easy to manage. Good customer support. Perfect software. No cons.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Pure Chat
Founded: 2012
United States
www.purechat.com

Company Information

StriveChat
United States
strivechat.com

Alternatives

Alternatives

ReadyChat

ReadyChat

Elm Street Technology
ProProfs Chat

ProProfs Chat

ProProfs
CCIChat

CCIChat

Cyber Cast International
CareColl

CareColl

Intellial Solutions
Conferbot

Conferbot

Netraga

Categories

Live Chat Supported

Categories

Chatbot Supported
Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Blogely Not Supported
Google Analytics Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Insightly Supported
Keap Supported
Raklet Supported
Revamp CRM Supported
Routee Supported
Shopify Supported
Squarespace Supported
Stackreaction Supported
Weebly Supported
WordPress Supported
Wufoo Supported
Zapier Supported
tradeit Supported

Integrations

Blogely Supported
Google Analytics Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Not Supported
Insightly Not Supported
Keap Not Supported
Raklet Not Supported
Revamp CRM Not Supported
Routee Not Supported
Shopify Not Supported
Squarespace Not Supported
Stackreaction Not Supported
Weebly Not Supported
WordPress Not Supported
Wufoo Not Supported
Zapier Not Supported
tradeit Not Supported
Claim Pure Chat and update features and information
Claim Pure Chat and update features and information
Claim StriveChat and update features and information
Claim StriveChat and update features and information