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About

We believe that great businesses are powered by great people. And to be a great business, you need to drive better outcomes through a connected workforce. We balance independent employee needs with employer business goals to create and manage an engaged workforce. We believe that great businesses are powered by great people. And to be a great business, you need to drive better outcomes through a connected workforce. PulseHRM is the perfect People Operations Platform designed for startups, mid-sized & large entities– ranging from 10 employees to up to 5000 employees – and it is used in just about every industry and every state nationwide. A delightful experience for us is when our partners do not have any question. We understand that this at times may be difficult. Our in-depth knowledge base and the self-help page is designed to help you get the most of your PulseHRM experience

About

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

HR solution for companies

Audience

ITSM companies seeking a solution to connect people, functions, and systems across their organization

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$100 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5

Pros & Cons from Real Users

Pros

  • ServiceNow was used extensively by my uni's IT department, where I worked for a while. We'd have different teams in the system and our users would submit tickets and tag different teams, and ServiceNow was like an email wrapper that kept track of incidents and information that the users would give. It seemed to play well with our other alerting systems and users were mostly able to contact us without issue.

Cons

  • The UI man. This was a few years ago so maybe things are better now but geez dude can you try to select a worse color scheme than blocky grey boxes without a shred of elegance or rounded corners? Ugly as heck and intimidating with dropdown boxes under more dropdowns, and some of the pages weren't intuitive either.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

PulseHRM
Founded: 2014
India
pulsehrm.com

Company Information

ServiceNow
Founded: 2003
United States
www.servicenow.com

Alternatives

Alternatives

Freshservice

Freshservice

Freshworks
EngageWith

EngageWith

Springworks
PeoplePulse

PeoplePulse

Quinntessential Marketing
Buzzz

Buzzz

GRG India
isolved

isolved

isolved HCM

Categories

Categories

Human Resources Features

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

AT&T Alien Labs Open Threat Exchange
ActivTrak
BoomTown
Cybellum
CycloneDX
Cynerio
EmployWise
HCL iAutomate
Halo Security
Keyfactor Command for IoT
Omnium Lite
Payemoji
Precisely Ironstream
Radiant RFID
Senttr
Teneo.AI
Uptime Infrastructure Monitor
ZigiOps
ciopulse
openITCOCKPIT

Integrations

AT&T Alien Labs Open Threat Exchange
ActivTrak
BoomTown
Cybellum
CycloneDX
Cynerio
EmployWise
HCL iAutomate
Halo Security
Keyfactor Command for IoT
Omnium Lite
Payemoji
Precisely Ironstream
Radiant RFID
Senttr
Teneo.AI
Uptime Infrastructure Monitor
ZigiOps
ciopulse
openITCOCKPIT
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Claim PulseHRM and update features and information
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