Pulse

Pulse

Pulse Telesystems Private Limited
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About

PULSE is our business process management BPM platform designed specifically for local & state government. PULSE has a range of modules which will assist organizations in their Business Process. PULSE aims to improve corporate performance through process optimization and transparency. BPM software, like PULSE, is now considered a critical component of operational intelligence to deliver real-time, actionable information. By using PULSE real-time information can be acted upon in a variety of ways - alerts can be sent or executive decisions can be made using real-time dashboards. PULSE is cloud based and delivered via a Software as a Service SaaS model. The benefits of using a cloud service such as PULSE includes removing the need and cost of maintaining specialized technical skill sets in-house and eliminating IT server infrastructure costs for the organization. Furthermore, it reduces distractions from an enterprise's main focus.

About

Pulse is recognized as a leading provider of call center solutions that effectively utilize Web Real-Time communication to enhance the efficiency of call center operations. With nearly two decades of experience, Pulse has successfully assisted clients across Pan India, Northern America, and Europe in establishing seamless customer interactions at every touchpoint. By optimizing the customer journey and maximizing revenue and loyalty, Pulse enables businesses to meet their customers' requirements through personalized call center solutions equipped with advanced features. These features promote proactive customer engagement and deliver exceptional user experiences.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Communities searching for an advanced Government solution

Audience

Businesses, organizations, call center businesses, healthcare businesses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$14.51
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LGSS
Australia
lgss.com.au

Company Information

Pulse Telesystems Private Limited
Founded: 2003
India
www.pulse.in/

Alternatives

CatchPulse

CatchPulse

SecureAge

Alternatives

PulseEHR

PulseEHR

Pulse Systems
bdpulse

bdpulse

Blue Dolphin

Categories

Categories

Government Features

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Softphone Features

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Integrations

Microsoft Dynamics 365
Salesforce
Zoho CRM

Integrations

Microsoft Dynamics 365
Salesforce
Zoho CRM
Claim LGSS Pulse and update features and information
Claim LGSS Pulse and update features and information
Claim Pulse and update features and information
Claim Pulse and update features and information