LGSS PulseLGSS
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PulsePulse Telesystems Private Limited
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Related Products
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About
PULSE is our business process management BPM platform designed specifically for local & state government. PULSE has a range of modules which will assist organizations in their Business Process. PULSE aims to improve corporate performance through process optimization and transparency. BPM software, like PULSE, is now considered a critical component of operational intelligence to deliver real-time, actionable information. By using PULSE real-time information can be acted upon in a variety of ways - alerts can be sent or executive decisions can be made using real-time dashboards. PULSE is cloud based and delivered via a Software as a Service SaaS model. The benefits of using a cloud service such as PULSE includes removing the need and cost of maintaining specialized technical skill sets in-house and eliminating IT server infrastructure costs for the organization. Furthermore, it reduces distractions from an enterprise's main focus.
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About
Pulse is recognized as a leading provider of call center solutions that effectively utilize Web Real-Time communication to enhance the efficiency of call center operations. With nearly two decades of experience, Pulse has successfully assisted clients across Pan India, Northern America, and Europe in establishing seamless customer interactions at every touchpoint.
By optimizing the customer journey and maximizing revenue and loyalty, Pulse enables businesses to meet their customers' requirements through personalized call center solutions equipped with advanced features. These features promote proactive customer engagement and deliver exceptional user experiences.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Communities searching for an advanced Government solution
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Audience
Businesses, organizations, call center businesses, healthcare businesses
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$14.51
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLGSS
Australia
lgss.com.au
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Company InformationPulse Telesystems Private Limited
Founded: 2003
India
www.pulse.in/
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Categories |
Categories |
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Government Features
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
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Business VoIP Features
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX Features
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SIP Trunk Features
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
Softphone Features
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
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Integrations
Microsoft Dynamics 365
Salesforce
Zoho CRM
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