eAgent Solutions

eAgent Solutions

Diverse Computing
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About

PsPortals Inc. is a leading provider of browser-based software applications for public safety, with over 30 years of experience supporting NCIC and Nlets systems. We design our products to help law enforcement agencies effectively manage the complexities of large-scale CJIS System Agency environments and users. Through solutions such as Portal XL, we deliver secure, CJIS-compliant access to critical public safety information, along with intuitive testing and certification tools for CJIS System Officers. We actively collaborate with national leadership and policy-making organizations to develop innovative technology that meets the evolving needs of the justice community.

About

Our suite of eAgent products allows you to continue to protect and serve the public with no disruptions from your software. We use real customer feedback to customize all of our software because we understand that everyone has different needs. You get continuous updates and improvements without interruption. eAgent Gateway can save you thousands of dollars every year, with increased reliability. eAgent X2 is the cost-effective, agile way to meet the newest CJIS Security Policy Advanced Authentication update. Our off-the-shelf solutions are the very best in the criminal justice domain, and they’re backed by our second to none customer support. eAgent FUSE is our highly customizable message switch suite. eAgent offers a modern take on traditional Computerized Criminal History software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

US law enforcement Agencies

Audience

Communities searching for a criminal justice software

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • PsPortals provides an exceptionally intuitive and flexible platform that simplifies complex workflow management. The customization options are vast, allowing teams to tailor the portal exactly to their needs. The user interface is modern, responsive, and easy to navigate, even for non-technical users. Integration with other systems is smooth, and the performance is reliable with minimal downtime.

Cons

  • Some advanced configuration options require a bit of a learning curve. Occasional minor delays in customer support response during peak times, but overall, issues are always resolved effectively.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

PsPortals
Founded: 1965
United States
www.psportals.com

Company Information

Diverse Computing
Founded: 2001
United States
www.diversecomputing.com

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Categories

Law Enforcement Supported

Categories

Law Enforcement Supported

Law Enforcement Features

Case Management Not Supported
Certification Management Supported
Court Management Not Supported
Court Management Integration Supported
Crime Scene Management Not Supported
Criminal Database Supported
Dispatching Not Supported
Evidence Management Not Supported
Field Reporting Supported
Incident Mapping Supported
Internal Affairs Administration Not Supported
Investigation Management Not Supported
Scheduling Not Supported

Integrations

Dial Your Leads Not Supported
GigTel Not Supported
Simplii Not Supported
T-Max Phone Systems Not Supported

Integrations

Dial Your Leads Supported
GigTel Supported
Simplii Supported
T-Max Phone Systems Supported
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