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About

Blur the lines between Physical and Virtual retail. Empower your customer facing teams and boost their digital capability enabling them to get closer to your customers wherever they are. Our connected retail solutions help you to connect, inspire and nurture your customers. Our solutions are deployed in pureplay brands, boutiques and department stores creating memorable customer experiences for fashion, beauty, jewellery, homeware and electronics retailers. Our solution is easy to use, quick to implement and you don’t have to invest in expensive, complex infrastructure. Our customer success team supports you every step of the way to ensure that you achieve ROI within 3-6 months.

About

Using our mobile clienteling platform, retail associates are able to connect with customers in store, continue to sell to them online, and generate additional commission. Customers get more personalized shopping experiences and retailers increase their online conversion rates, average order values, and see a drop in return rates. Salesfloor is an award winning platform that combines clienteling, virtual selling and mobile point of sale tools. Store associates use Salesfloor to deliver personalized and convenient experiences for customers on any channel through live chat, video calling, e-mail, SMS and more. Customers connect with a local store associate in real-time through video, live chat, e-mail, SMS and appointment requests (virtual or in-store). Associates sell virtually through multiple channels and sales are attributed to the appropriate associate or store. Empower associates to serve customers in a personalized way across all channels and develop more meaningful relationships.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retailers looking for a customer engagement and loyalty platform

Audience

Store associates in search of a platform to deliver personalized and convenient experiences for customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Proximity Insight
Founded: 2014
United Kingdom
www.proximityinsight.com

Company Information

Salesfloor
Founded: 2013
United States
salesfloor.net

Alternatives

Alternatives

Categories

Categories

Retail Management Features

Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management

Retail Management Features

Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Multi-Channel eCommerce Features

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Sales Enablement Features

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Integrations

Canopy
ChannelAdvisor
Oracle Cloud Infrastructure
Radial
SAP Cloud Platform
SAP Customer Data Cloud
Salesforce Agentforce Commerce
SendGrid
Shopify
Stylitics
Twilio
Workspace ONE
Zebra SmartCount
iSecurity AP-Journal
iSecurity Audit

Integrations

Canopy
ChannelAdvisor
Oracle Cloud Infrastructure
Radial
SAP Cloud Platform
SAP Customer Data Cloud
Salesforce Agentforce Commerce
SendGrid
Shopify
Stylitics
Twilio
Workspace ONE
Zebra SmartCount
iSecurity AP-Journal
iSecurity Audit
Claim Proximity Insight and update features and information
Claim Proximity Insight and update features and information
Claim Salesfloor and update features and information
Claim Salesfloor and update features and information