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About

Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat transcripts storage with viewer app Chat agent apps included into price Unlimited live product assistance 24/7

About

Easily connect and engage with your audience using smartly-designed chat tools like polls, queued messages, video calls and Q&A sessions. Built for members only. Only your members can view or participate in the group chat conversation. Best used in closed private group chat discussions. RumbleTalk was founded in December of 2012 with the purpose of bringing the chat room into the 21st century after a fruitless search to find a mobile friendly chat room service. The company continues to grow as communities around the world rediscover the power of group chat. Team RumbleTalk now consists of employees working remotely from the United States, Tel Aviv, Russia, and India. A public group chat with a designated administrator to moderate the discussion and perform special functions such as by screening chat messages. Pre approve group message before it goes live using the Moderated Chat.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small business owners, medium and corporate business

Audience

An online group chat platform solution for websites and virtual events

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$13/month/user
All Provide Support plans come with the same full set of features.
Small Business (1 operator) - $13/month if billed annually or $24 if billed month-to-month.
Corporate (3 operators) - $25.80/month if billed annually or $53 if billed month-to-month.
Enterprise (10 operators) - $59.40/month if billed annually or $108 if billed month-to-month.
Free Version Not Supported
Free Trial Supported

Pricing

$14.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • - Easy to integrate with JS SDK - works very fast with thousands of members - have a good library of chat themes to choose your own design - multiple rooms

Cons

  • - an iframe - do not have broadcast video from one too many

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Provide Support
Founded: 2003
United States
www.providesupport.com

Company Information

RumbleTalk
Founded: 2012
Israel
www.rumbletalk.com

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Categories

Live Chat Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

BigCommerce Supported
Google Analytics Supported
Honeycommb Supported
Joomla! Supported
Mailchimp Supported
OnPrintShop Supported
OpenCart Supported
PrestaShop Supported
Shopify Supported
Squarespace Supported
Wix Supported
WordPress Supported
Zen Cart Supported

Integrations

BigCommerce Not Supported
Google Analytics Not Supported
Honeycommb Not Supported
Joomla! Not Supported
Mailchimp Not Supported
OnPrintShop Not Supported
OpenCart Not Supported
PrestaShop Not Supported
Shopify Not Supported
Squarespace Not Supported
Wix Not Supported
WordPress Not Supported
Zen Cart Not Supported
Claim Provide Support and update features and information
Claim Provide Support and update features and information
Claim RumbleTalk and update features and information
Claim RumbleTalk and update features and information