ProvenExpert.com

ProvenExpert.com

Expert Systems AG
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About

With ProvenExpert, a few clicks is all it takes to bundle all your reviews (quantity and overall score) in one place. Get the feedback you need: use our industry-specific survey templates and adapt them to your needs. Survey analytics let you see just how satisfied your customers are. Publish ratings and reviews on your company profile (equipped with a Google star rating, which can be integrated into your website's search results). 100% control! It's never been this easy to attract new business! Boost your business with customer reviews. More than 205,500 freelancers, entrepreneurs and large companies use ProvenExpert.com.

About

Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most. Our Mission By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve. Why do businesses need more reviews? Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Business owners of all size and Marketers, we offer Single or Multiple Profile Solutions for your review management to boost your business

Audience

Rannko is ideal for any business with a physical location. Whether a local business, national brand or agency looking to leverage new software tools

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$24.90 per month
Free Version Supported
Free Trial Supported

Pricing

$49 / month
Review Manager: $49
PowerSync: $49
Social: $29
Pro Deluxe (all): $99
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • - Review collection is very easy. - Rating seals, especially the PRO seal are helpful tools to promote your business online. - Personal dashboard to see most important data at first glance.

Cons

  • There are no cons :) I can really recommend this tool!

Pros & Cons from Real Users

Pros

  • Perfect for people like me who are too busy to deal with soliciting reviews and managing social media, etc.
  • The application syncs with Facebook, Yelp, Google and other social media/review platforms to monitor user reviews. Sends review notifications, and users may respond to them automatically or manually through text messages. Automatically sends review requests and reminders to customers and tracks their reviews. Easy to implement and use, and saves a lot of time and money.
  • Price Point. Simple to Use. Customer Support is awesome. Saved us a ton of money. Puts the business back in the driver seat. Takes the smoke and mirrors out of local seo and review management.
  • This company has helped me grow my book of business by 40% and reduced my amount of work. Not only does it take my work load off but it actually has core values that my clients focus on.
  • Rannko is very clean, simple to use, and essentially "plug and play" for any business. Rannko is constantly innovating and adding new features to increase value, providing support to assist with the introduction and use of the features if needed.

Cons

  • It's something that you ideally keep doing forever, so in that sense it's like going to the chiropractor or something. I feel like I get long-term ROI, though.
  • Can’t think of anything negative to say. This excellent marketing tool really helps small businesses save time and money by managing their digital reviews/social media outreach.
  • Only con I would say is it isn't a super sexy looking software, but that's normal for a startup.
  • Originally I was not sure how I felt about partnering with Rannko but now that we know the product and understand how to position it, we love it!
  • No complaints thus far. There are requirements to update certain social media accounts periodically, but this is due to requirements from the account providers and something that Rannko must have users manually accept to update.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Expert Systems AG
Founded: 2011
Germany
www.provenexpert.com/en-us/

Company Information

Rannko
Founded: 2017
United States
rannko.com

Alternatives

Alternatives

Trustify

Trustify

NAVEST GmbH
ReputationDefender

ReputationDefender

Gen Digital

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Not Supported
Review Monitoring Not Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

Axis LMS Supported
ConsumerAffairs Supported
Facebook Supported
Foursquare Supported
Yelp Supported
CSearcher Supported
Cituro Supported
Etsy Supported
FitogramPro Supported
Go Local Go Smart POS Supported
Kiyoh Supported
SmartCustomer Supported
StyleSeat Supported
TimeOut Supported
TireShop Not Supported
TrustedAgent GRC Supported
Udemy Supported
Upwork Supported
YP (Yellow Pages) Supported
Zocdoc Supported

Integrations

Axis LMS Supported
ConsumerAffairs Supported
Facebook Supported
Foursquare Supported
Yelp Supported
CSearcher Not Supported
Cituro Not Supported
Etsy Not Supported
FitogramPro Not Supported
Go Local Go Smart POS Not Supported
Kiyoh Not Supported
SmartCustomer Not Supported
StyleSeat Not Supported
TimeOut Not Supported
TireShop Supported
TrustedAgent GRC Not Supported
Udemy Not Supported
Upwork Not Supported
YP (Yellow Pages) Not Supported
Zocdoc Not Supported
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