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About

Proptia provides all-encompassing visitor management, access control, license plate recognition, and intercom solutions. A seamless experience that is as powerful as it is flexible. Whether you’re managing a single commercial building or a sprawling community, Proptia offers the tools you need to get the job done—with ease, accuracy, and speed. Our Security Smart Intercom Units and Software are the ultimate solutions for modern security needs in guard-gated communities, residential hi-rise buildings, and commercial buildings. Our state-of-the-art intercom units offer seamless communication and access control, with video and audio capabilities, digital keys and pass, and remote management features. Our cutting-edge license plate recognition software and vehicle identification system offer advanced monitoring capabilities for both entry and exit points.

About

portea is a cloud property and community management platform for residential buildings and gated communities. It connects residents, administrators and lobby or security staff through mobile and web workflows. Residents can register visitors, issue QR invitations or entry codes, receive delivery notices, reserve shared facilities, read community announcements, submit requests and participate in virtual meetings. Front-desk teams can validate arrivals, record parcels and vehicle entries, and review digital activity logs. Administrators manage resident records, access permissions, communications, requests, amenities and assembly workflows through a web console. The platform also supports payment collection and connection to compatible intercom, access-control and gate equipment, helping communities coordinate operations and entry management. Resident and staff functions are available through mobile apps.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Communities interested in a visitor management software to register visitors, vendors, and issue digital ePasses

Audience

portea is built for residential communities: gated complexes, condominiums and apartment buildings run by an owners’ association (HOA). In Colombia these are called “propiedad horizontal”. The main buyers are property administrators, professional property management companies and the communities’ boards of directors. Every day it’s used by residents, doormen, concierges and security staff. It also helps security companies and access control integrators that serve these buildings, as well as real estate developers who want to hand over new projects with digital access from day one. We start in Colombia, and the product fits any Latin American market with gated communities, such as Mexico and Chile.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

COP 2,737,000/year
Colombia: Esencial COP 2,737,000/year for up to 50 apartments; Estándar COP 4,284,000/year for 51–150; Pro COP 5,474,000/year for 151–300; Enterprise COP 2,000/apartment/month above 300. Mexico: US$1,000, US$1,499 and US$1,999/year for the corresponding apartment tiers; Enterprise is US$0.80/apartment/month above 300. Plans are billed annually, include IVA and have no minimum-term commitment. Hardware and installation are quoted separately; implementation has no fee. Optional remote concierge Arturo IA, which includes the platform, starts at COP 4,570,000/month in Colombia. Assemblies are separately priced from COP 850,000 each.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • The new app is fast and easy to use. I like being able to add and manage visitors from my phone without needing to call anyone. Everything loads quickly and the layout is simple to understand.
  • Absolutely Nothing. Guests can't get access and half the time even the residents can't get in. I feel sorry for the gate guards that have to use this piece of crap.

Cons

  • I’d love to see a few more customization options in the future, but nothing that gets in the way of daily use.
  • Absolutely Everything. Worse designed program that we have ever had to use.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Proptia
www.proptia.com

Company Information

portea
Founded: 2026
Colombia
www.portea.com.co

Alternatives

Alternatives

BelleVie

BelleVie

DigiRealty Technologies
Gate Key

Gate Key

GateKey
Carmen Cloud

Carmen Cloud

Adaptive Recognition

Categories

Categories

Integrations

HOA Central Supported
WhatsApp Not Supported

Integrations

HOA Central Not Supported
WhatsApp Supported
Claim Proptia and update features and information
Claim Proptia and update features and information
Claim portea and update features and information
Claim portea and update features and information