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About

OGL offers Profit4, a cloud-based enterprise resource planning solution designed to help UK stockists, wholesalers, merchants, and distributors manage core business operations from a single system, including real-time stock control, order processing, finance & accounting, customer and supplier relationship management, warehouse management, reporting and analytics, all accessible via any internet browser. Profit4 automates manual tasks to increase efficiency, reduces errors, improves customer service with accurate stock availability and order updates, and connects multiple sales channels like telephone, trade counter, website, and ecommerce (including Shopify, WooCommerce, Amazon, and eBay). It provides scalable ERP functionality with customizable dashboards, real-time performance and profit insights, automated purchasing and stock optimization, and integrated CRM tools to profile customers and support targeted marketing.

About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Distributors, stockists and wholesale merchants that need an ERP system to centralize and automate stock, order, finance and warehouse operations

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$33 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OGL
Founded: 1976
United Kingdom
www.ogl.co.uk

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

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ZapERP

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Embedded ERP

Embedded ERP

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PayTraQer

PayTraQer

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Categories

ERP

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management Features

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Amazon
BigCommerce
Shopify
WooCommerce
eBay
Adobe Commerce
Cdiscount
DPD
Etsy
FedEx Ship Manager
Gmail
Linnworks
Loqate
Magento
Microsoft Outlook
Shiptheory
XEDI

Integrations

Amazon
BigCommerce
Shopify
WooCommerce
eBay
Adobe Commerce
Cdiscount
DPD
Etsy
FedEx Ship Manager
Gmail
Linnworks
Loqate
Magento
Microsoft Outlook
Shiptheory
XEDI
Claim Profit4 and update features and information
Claim Profit4 and update features and information
Claim Replyco and update features and information
Claim Replyco and update features and information